"Despite the changing real estate climate, Pollena helped create a marketing strategy to sell our home quickly enabling us to purchase our dream home on the water in Larchmont Manor. Throughout the process, Pollena was professional, detail oriented, responsive and sensitive to our needs during what could have been a very difficult move. Pollena's expertise was invaluable to us!"
M.S. Thu Jul 10, 2008
"I have worked with Pollena for the past eight years as my wife and I bought and sold homes in Larchmont. Her tenure in this market gives her deep market knowledge, and a strong sense of market values over time.
Pollena's attention to architectural detail, construction integrity and location make her insight and judgment an important part of finding the right house for us.
As a seller's agent Pollena leverages her extensive network within the brokerage community and her credibility to generate market interest and activity. We have been very pleased with the way that she researched
market statistics, recommended a listing price and showed the house.
I have recommended Pollena to a number of friends and they have commented on her ability to listen to their needs and quickly build trust by showing them appropriate properties with a strong sense of value. I am delighted to continue recommending Pollena and friends and associates and also serve as reference for future clients."
B.M. Thu Jul 10, 2008
"I think it is fair to say that, from our first interaction with Pollena, we knew she was the right person for us to work as we embarked on the very significant life decision of moving from Manhattan to Larchmont.
Over the prior ten years, my wife Lauren and I have worked with nearly a dozen real estate brokers, both in Manhattan and in other New York suburbs. Until we met Pollena, we had never worked with one who managed to combine seamlessly an engaging personality with fantastic market sense and savvy. From the beginning, we were struck by how easily Pollena built a relationship of trust with us. She was candid about the properties we visited, and never gave us the sense that she was merely looking to make a sale. Rather, we always felt like she was our partner, someone who wanted the decision to be right for us most importantly. And that applied not only to the property, but to the area as well. We always received both the good and the bad from Pollena, with just the right amount of editorial input.
Clearly, the job is easier for Pollena given her fantastic insight into the market, particularly the luxury market. The challenge of benchmarking properties was a relative breeze given her uncanny memory of prior transactions, and her laser-like attention to detail. Drive down any street with Pollena, and she can remember the details of prior transactions, both those she was involved in and others. I should also add that I am a very demanding client, particularly when it comes to responsiveness. I never once had an email or phone call to Pollena go without a prompt response, which were always either spot on, or honest in acknowledging the need to figure out the answer – which she always proceeded to do, and always in minimal time.
Now that I am a Larchmont resident, I can say that our observations about Pollena are widely-held by the community. Indeed, in many cases, given her reputation, when discussing brokers, she is often the first person people mention. In a community like Larchmont, bad news and bad reputations travel fast. For Pollena to be liked and, more importantly, respected as much as she is, is a testament to her honesty, integrity and dedication. We regularly recommend Pollena to others, and in every single case (several of which have resulted in transactions), the feedback on Pollena has been overwhelmingly positive."
E.G. Thu Jul 10, 2008