Not knowing the specifics, Like how long you have worked with the agent or if you have a business relationship agreement with them, It's hard to say without making assumptions on the professionalism of the agent. I'll answer giving the benefit of the doubt that it was an isolated incident.
Have a sit-down with the agent (this is no time to play phone tag) , Grab 15 minutes and a cup of coffee to go over YOUR needs, wants, and "Expectations". Be prepared that the agent also has expectations of you.
Hone in on precisley what you are looking for and then just simply ask...... Is this agreeable and can you provide this service? If the answer is yes, Move forward and set a timeline. if the answer is no, Interview agents that can and will work woih you.
All that being said, Keep in mind that there are plenty of Full Time Professional REALTORS® but there are also plenty of part time, just got their license, jump on the bandwagon (so they thought) newbies.
I think for the sale or purchase of a home, You should hire only the best...... meaning someone who has YOUR BEST INTEREST AT HEART and the experience to to perform. - Thu Jan 3 2008, 08:51