You must have been signed up for a discounted multi-month program that rolled over automatically at the end of the initial term (we also have some multi-month programs that simply end at the end of the initial term, so they don't roll over at all). Those are simply the contract terms you signed up for initially. Having said that, if you'll get in touch with me, I'll try to arrange a solution to your problem that you're more comfortable with - I'd much rather have you as a happy ex-customer than an unhappy current one. - Wed Aug 20 2008, 14:36