"Dear Charlotte,
It was such a pleasure working with you in buying our first home- were are delighted in our little Clintonville home.
Lee has redone much of the carpentry work and things are starting to come togeather just like we had imagined.
Thanks for everything!"
Annie and Lee Thu Jul 3, 2008
"Marc and Charlotte,
My wife Leigh Ann and I greatly appreciate all of the help you provided us with finding a home. Your attention to detail and personal touch made our home buying experience a fun and exciting one."
Nick and Leigh Ann N. Wed Dec 3, 2008
"Marc and Charlotte,
How could we even begin to say thank you for everything you've done for us? You are without a doubt, the best realtors we have ever worked with. Words cannot describe the gratitude we feel for all of your hard work and endless dedication.
By the time closing came around we were so relaxed; everything fell into place that day.
We love our house and we love German Village. Thanks for getting us here.
With our deepest gratitude."
Jeff and Regina T. Fri Aug 3, 2007
"I would like to share the wonderful experience we had relocating to the Columbus area having Marc Van Steyn as our realtor.
I should first explain that I was very emotional about the move and loved the house and yard I had to leave. Looking back, I know that Marc was probably tired of hearing me compare every house he showed me to the house we were leaving; however, he couldn’t have been more understanding and empathetic.
Our experience with Marc was quite extensive as it took us a year and two contracts on our house in Edinboro, PA to finally complete the move. Marc spent time getting to know our likes and dislikes and exactly what we wanted from our next home, neighborhood, and school district as we have three small boys. He set us up in his online system and listed all of the criteria that we wanted our next home to meet. Anytime a house came on the market that met our criteria, it was sent to me via email. This tool was priceless for me as I was doing a major portion of house hunting from three and a half hours away. I would send Marc the houses I thought I might like. He would promptly provide me with additional information about the house and we would determine whether or not it was worth viewing.
My husband was staying with a friend in the Columbus area. We would compile several houses once a week for Marc to walk him through. When I was able to come to Columbus to visit, Marc always made himself available to me whether it was in the morning, evening, on a weekend, or even over a holiday. We would go through as many houses as we could in the short amount of time I had available.
We were not familiar with the Columbus area at all, so for every showing, Marc would pick us up wherever we were and drive us to the houses we were viewing. Marc did not hesitate to make sure we had whatever we needed to make this process a positive and exciting one. He took the time to get to know us so well that we felt like he knew exactly what we wanted. We welcomed his advice and trusted his opinions as he is thoroughly knowledgeable about Columbus and the surrounding areas. We were right in doing so as he helped us to find the perfect home in the perfect neighborhood!
Marc Van Steyn was more than just our realtor. He became our friend. We have been in our new home for a little over a year now and that friendship still continues. He worked so hard for us for so long. We are thankful for the countless hours of showings, numerous emails and endless phone conversations that he shared with us. We couldn’t be happier with the home that we now live in, the neighborhood that our children have to play in, and the school that our children attend. We owe it all to Marc!"
Lou And Amy R. Wed Dec 3, 2008
"I am writing this letter of recommendation about Marc Van Steyn. As a first time home owner, I could not have asked for a more patient, flexible, committed, personable, and knowledgeable realtor. Marc helped me understand the different neighborhoods in and around Columbus and understood the type of neighborhood and home I was looking for in Columbus.
I moved to the Columbus area in mid-January. I relocated to Ohio from Virginia with my job and had a short window of time to search and move into a house. Marc was able to give up his entire weekends to help me search. He was also available on short notice during the week. I had a lot of questions through the home owning experience and Marc was incredibly patient whenever I changed my mind or when I became frustrated with the process. My parents helped me with the down payment so they were very involved with the process too. He took his time to answer their questions and help them feel at ease which is very difficult to do with my parents! He showed me countless homes in every neighborhood and suburb in Columbus until I found the “one.” He even supplied me with information on the utility companies and someone to clean my gutters. I know I can call him at any time in the future to ask him a question and he will help me.
I would recommend Marc to anyone searching for a home in Columbus—first time or experienced buyer. His knowledge of Columbus’ history, school districts and neighborhoods was incredible and completely invaluable to me in making my decision. I could not be happier with my new home—it is exactly what I pictured when I started looking. I know that I would not be in my new home if it was not for Marc and his team. I am confident you will be as happy as I am to have him as your realtor."
Beth Ann C. Thu Apr 3, 2008
"I wanted to thank you for the superior support and the overall service offered by yourself and the entire Van Steyn Group in the representation offered us in the purchase of our new home in Dublin, Ohio. Professional careers have required us to move many times relocating both in the United States and internationally. We have experienced various levels of knowledge, expertise and service offered by real estate professionals and your group makes the top of our list.
Upon our move to Columbus, we interviewed and briefly worked with five realty agencies including those offered by our relocation services group before committing our real estate search and purchase to you and your company. Our criteria of acquiring a property that would both fit our discerning professional taste as well as serve our need for a possible short term resale due to unforeseen relocation was stringent and proved to be an effort more challenging than many realtors were willing to exert. Your commitment to extensive research, being a partner in our financial analysis and finally your instrumental and comprehensive knowledge of the challenging process of negotiation with the relocation professionals and their agents played a key role in a successful and equitable closure of the deal.
Donna and I are happy to offer ourselves as a reference for any potential clients, again thank you for the excellent advice, hard work and superior service. You know our contact information; due to our extensive travel schedule email is usually the best means of contact."
Frank and Donna A. Sat Dec 1, 2007
"Thank you for the dedication to selling my home. I never would be free to leave Ohio if my home didn't sell. You are one of the many guardian angles I have discovered in the last couple of years."
Marie Sat Dec 1, 2007
"After more than a month Sandi and I continue to love our new home. It was not easy finding just the right place, but with a lot of help from you we did it!
The most amazing part of the process was when we offered a contract on another home prior to our eventual purchase becoming available. We offered a contract that was first rejected by the owner, then later offered by that owner back to us at our terms. You sensed our uncertainty about that home and suggested that we look at another home just coming on the market. How rare it is for a Realtor to put so much extra effort into finding just the right home! Most Realtors would have simply tried to complete a contract we were close to signing. While the fact is that our new home was at a price slightly below the one we almost purchased and thus proof that you cared about placing us in the right home and not just making a sale, we really did not need that proof. Your concern with finding just the right place for us was always evident.
Thank you for the extraordinary effort. We would proudly and confidently recommend you to any one looking for a caring Realtor that will do everything right.
Thanks again!"
John and Sandi S. Sun Apr 1, 2007
"I wanted to write and let you know how much I appreciate your hard work in selling my sisters home. Right from the beginning I knew you were the right person because of your great record of selling homes and being very active in your professional organizations.
You never faltered during the many trials of bring the property to closing. I appreciate your steadiness when I was sinking. You would always address the problems and find some solutions such as the Wells Fargo connection. Your integrity and ethics are sterling. I know at times it would have been easier to walk away from the property but instead you were always encouraging.
Please thank Marc and the rest of your team for all of their hard work."
Dottie Merriman Sat Jun 9, 2007