"Rachel sold our house! That may sound like an obvious statement but for us it is remarkable. Our house had been on the market for more than six months before we decided to work with Rachel. We had a lot of showings but few second showings and no reasonable offers. Once we began working with Rachel we had more visits but, more importantly, these also included more second visits and, soon enough, an offer, contract, and then sale. Here's why I think Rachel made a big difference: She was meticulous in staging our house, taking great photos, and following up on prospects. The result is that from the beginning I felt confident that with her help we were in good hands and that we would sell our house soon. My only regret is that we did not meet Rachel sooner!"
Greg Prospero, Durham, NC Mon Jun 15, 2009
""Rachel is one of the best realtors we know. She is extremely professional, and is very knowledgable. She led us through the entire home-buying process and kept us informed on what we could expect at each step. We would recommend anyone who is interested in buying or selling to hire Rachel; you will not be disappointed!""
Kate & Marty Dekkers, Durham, NC Wed Jul 1, 2009
"Dear Keller Williams, We recently bought a home in Durham with the help of Rachel Leber at your Keller Williams office. We just wanted to let you know that we were really pleased with the service Rachel provided to us. We were on a tight time-frame and Rachel showed us more than 20 houses in 3
days. We ended up at a great house that fit our preferences. Rachel has gone above and beyond her responsibilities by recommending various contractors and even connecting me with people to help secure a job. Rachel is truly an asset to your office. We will recommend her to
friends and will call her if we decide to sell this home in the
future. Thank you for hiring such a great agent."
Tom & Liz Crafts, Durham, NC Tue May 26, 2009
"As a first time homebuyer I was very cautious starting the process of shopping for a house. Rachel took the time to explain all steps involved to me in great detail and never got tired of my questions. We looked at a lot of houses and Rachel helped me figure out what I was really looking for in my first home. When organizing the showings, Rachel accommodated my busy schedule, sent me updates via email and provided additional valuable information on the properties and neighborhoods.
Once my offer was accepted she recommended competent and reasonable professionals like home and termite inspectors, painters or HVAC technicians and organized the respective appointments with the sellers, and myself. Her organizational skills are exceptional.
Two days before my housewarming party, I would like to thank Rachel for helping me finding my first house in the US and making the process super-smooth!"
Petra Dinghaus, Durham, NC Thu May 7, 2009
"Rachel, Thank you so much for your help finding a house. I was very impressed with your willingness to work with me every day of the week and late into the evenings. Your dedication and enthusiasm were evident throughout and I felt extremely supported both when looking for houses and when I was feeling anxious about purchasing my first home. You made the process as smooth and easy as I think would be possible."
Brigitte O'Donoghue, Durham, NC Mon Apr 20, 2009
"Hi Rachel! I wanted to let you know how appreciative Ben and I are of all the hard work you put in to finding a home that we love! Your customer service was more than excellent. All my anxious calls and/or voicemails were answered immediately. If you did not know the answer to a question, you let me know that you would find the answer as soon as possible, and you followed up with an informative response in a timely manner on every occasion.
Our experience with other real estate brokers was less than desirable, but you were able to put our mind at ease that there are ethical professionals in the real estate business after all. Our home buying process had many ups and downs and you offered both knowledgeable and efficient guidance every step of the way. You also went above and beyond the call of duty on several occasions: having a professional appraiser measure the house, daily email/call updates (even if it were to say there was nothing to report), recommending other competent and cost-effective professionals (attorneys, mortgage brokers, technicians, etc.), showing up early to the home to allow many different plumbers, HVAC specialists, etc. access to the home for estimates on many different instances, pointing out various areas in the home that could present problems later or may be problems now, and offering tips on finding, closing, and fixing up foreclosed homes.
I was particularly impressed with your access and proficiency with the latest technology and how that helped find answers to questions and also the ability to contact us, our lender, the listing agent, and various other people quickly and resourcefully. Even after closing, you were available for questions and to offer your knowledge of the Durham area utilities and helpful phone numbers we may need. Again, we thank you so very much for all the hard work and effort you put into helping us find (and finally close) on our home!
We will be recommending you to anyone we know in the market to buy or sell a home, and also to help us sell and find a new home when we are ready to "upgrade". Please keep in touch!"
Samantha A. Morgan, Durham, NC Tue Oct 7, 2008
"We heard that Rachel had a lot of success selling homes quickly by “staging” homes prior to sale and promoting her listing in several unique ways. We took Rachel’s advice by donating some of our unneeded belongings to local thrift stores and rearranging and moving furniture and accessories. Rachel even brought in a lot of very attractive accessories to complete the clean, simple “staged” look. During the first two weekends, Rachel hosted open houses and invited all our neighbors to join her for a viewing of our staged home. During her second open house our future buyer stopped in for a third visit – this time without their REALTOR. Rachel spent an hour with this couple, reviewing all the very nice features of our home. After we agreed to a price and closing date with our buyers, Rachel helped us select an ideal new home with only a three week closing cycle. We found Rachel’s positive, can-do attitude a real asset to our downsizing move. We are extremely happy to be in our new home –especially with so many other homes in our old neighborhood still on the market…"
Joan & Rich, Chapel Hill, NC Thu Sep 25, 2008
"Working with Rachel Leber was a wonderful experience. As a first-time homebuyer, there was a lot I didn’t know about the process—and a lot I worried about! But Rachel was there every step of the way. She came to every meeting, explained every form and seemed to be a step ahead at all times. I really appreciated her thoughtfulness and attentiveness while we navigated what could have been a very stressful situation. I highly recommend Rachel to anyone thinking of buying or selling a house—I’ve even recommended her to my mother!"
Toby Mueller-Medlicott, Durham, NC Sun Sep 7, 2008
"Rachel made selling our condo so easy and pleasant. She has a solid understanding of the market and its economics that allowed us to set an asking price that met our financial goals and garnered a lot of interest -- and offers. And her advice and counsel was invaluable as we navigated the showing, inspection and closing processes. Rachel's patient and thorough, and her positive attitude make her a joy to work with. We can't recommend her more."
Margot Carmichael Lester, Carrboro, NC Mon Jul 7, 2008
"We recommend Rachel as your real estate broker. She is diligent, dependable, and extremely accommodating. Because my husband and I lived in Southern California during our Durham house search, we needed a real estate broker who could act on our behalf. We were anxious to move, so we set aside one trip to visit homes and hopefully put in an offer on a house. We knew that if we had the right broker on our side, we could make this happen. Through a recommendation, we found Rachel, who was truly the perfect real estate broker! Rachel really listened to our needs and was extremely efficient. She quickly provided us with a full list of possible houses, and immediately viewed all of the homes that we were interested in. She sent us tons of digital pictures, so we were able to get an excellent feel for each house. Because our visit to Durham was only a few days, Rachel made sure there was ample time to visit any and all of our possible houses. She was always available, with an abundance of information for us. During our 3 day visit, we found our dream home and put in an offer, which was accepted before we left town. None of this would have been possible without Rachel’s diligence, competence, and willingness to work with us. She was truly in tune with our needs! Rachel was not only a great real estate broker, but she has also become a great friend! Thanks Rachel!"
Sally Conner, Durham, NC Sat Sep 1, 2007