Deborah Madey:
Thanks for your comment.
Personally I believe that the limited services do not do the seller a service and they waste their time and money. Most advertise that it is a way to get a property listed in the MLS, but beyond that, not much else is done and the seller is left to do all other marketing or as one limited services company does in my area, charge $150 per hour for any other services needed.
Often months pass by before the seller realizes that it is not the MLS that sells the property, it is the good efforts of the agent as the MLS is just a tool for agent communication.
I believe that if you are not representing a person such as with your question, yet you continue to give expert and direct advice, you could be setting the stage for problems down the road. As long as someone claims to have representation, I would refer them back to their agent or keep your responses general in nature and always inject, that it is a general answer and that they should seek specific advice from their own agent.
If this agent is ignoring his/her client, then your local licensing authority may want to have a chat with them because they are not doing a service for their client by implied professional responsibilities (my state has direct minimum responsibilities set in law).
With real estate, I'm sure that you are aware that there can be a "fiduciary responsibility" to an unrepresented party of the transaction. I see more agents who are contesting this responsibility by informing the unrepresented party that they should have their own agent before proceeding forward and making it clear that they represent only their client much the same as courts do when a pro se party comes before it. Once that statement is made, the other party who remains unrepresented can be held to the same legal standards just as if they had an agent Most of my work comes from fsbo deals that went horribly wrong so instead of them saving a buck by going it alone without an agent, they pay me thousands to unravel the mess (the average case that goes to trial can cost them well over $30,000).
I do see the internet playing an even larger role in sales and I also see video tours rather than in person tours taking a large leap into the industry. Once the buyer narrows the serach to a few properties, then I see the agent actually opening the door.
A few years back, I had a sale that I still talk about today because it amazes me. I sold a large multi-million dollar property but here is the strang part; I never met the seller, I never met the buyer, I never stepped foot on the property. About the only thing that saw was a thank you note with a very large commission check attached. From that point on, I had a belief in the internet and now we prepare sale documents for properties throughout the country (by fee) all by internet.
Regarding the request that you received to withhold material defects information:
You seem like a true professional so it is not a surprize to me that you refused to do that.
My state, Washington, has a disclosure law by document. The disclosure must be made regardless of if it is agent or fsbo sold unless the buyer waives it in writing (except environmental issues which can not waive the form). This document is mandated by our title 64 (64.06.020) and can have a criminal or civil penalty attached for failing to truthfully answer the questions.
The disclosure document must be in the state mandated format and not even one word can be changed, although addition disclosure can be added. It is the same with many states, maybe even yours.
A few years back in I believe it was New Hampshier, a family of 4 lost their lives as a result of a seller known defect that they concealed with a heater. The very first time the heater was used, it killed every family member as they slept from carbon monoxide poisoning. The seller claimed that they did not know about the defect in the second of two heaters, but bills from the heater service company clearly showed that they did and one even contained a warning not to use the heater until repaired.
As a result of this cover-up, the seller is now serving a lengthy prison term and states scrambled to strengthen the disclosure laws. You may lose a seller by doing the right thing, but you will sleep much better with a clear conciounce. - Tue Mar 18 2008, 10:30
Hi again MH:
I really can't add much more than what Deborah Madey said. Obviously she paid attention in law 101-lol.
Let me just say that "agent de facto" status can apply to any profession that can represent another persons interests. This includes real estate agents, construction superindentents, and even attorney's.
Attorney's are very careful not to give out too much legal advice without having the person sign an agreement regarding representation. Attorney's (not lawyers-there is a difference) are also careful about even participating in chat rooms and blogs such as this while using their actual name (wink-wink) because if someone were to rely upon their advice and it later turned out to be wrong, they could make a claim of agent de facto status and seek damages.
For someone to prevail with such a claim, they would have to prove that they had conversed with the person in such sufficient detail that they came to believe that the person was an expert/professional with superior knowledge. This must go far beyond the general conversation and must result with damages so you people here have nothing to fear.
Although claims of agent de facto are starting to increase in lawsuits, they are usually the last claim and the suits are generally decided on another issue so there has not been a conclusive decision on this matter.
As Deborah said, this status can place an agent in a severe problem area, especially if a sale is near, then fails. Undocumented sellers get upset and start to blame agents claiming that they relied upon their guidance and information to move the sale forward. Buyers get upset claiming that the agent should have done more. Some agents even find the seller and buyer teaming up in lawsuits all while they have not made a dime from the transaction.
Although courts often recognize the real story, it is not their position to inject a defense or an argument into the case and so here stands the agent all alone getting it from both sides. Many banks are so concerned about this situation, that they hire agents to resell REO properties thus they distance themselves from any such claims.
This is not the 50's where a handshake means everything to all people. Today we have many people who seek the first opportunity to sue knowing that you have insurance coverage that is likely to settle before trial.
I am just finishing a book that will go into publication in the next few months. It covers many legal "what if" scenarios, many of them are in real estate. The book accomplishes this by presenting the facts in a short story. The reader then must decide the case as a juror based on that information.
To get the answer or to actually discuss the case with other "jurors", the reader will be directed to a web site where the author or authors representative will be there to guide the legal discussions along to a conclussion. The goal of the reader is to ignore non-essential information while picking out the key elements of the case. It does cover an agent de facto situation. Each story will not allow someone to just flip to a textbook answer and they are designed so that you will have to call on several areas of knowledge to reach the conclussion.
Send me your email and I would be happy to send out a complimentary copy to you.
Thanks for reading my comments. - Tue Mar 18 2008, 07:01