I'd pound on any contact that you have or start with any contact number and bang away. The bottom line may simply be an answer that sounds like..."it has to be processed through the system". I have two folks ready to buy homes that went back to the lenders and we're getting spun round round like a record baby round round.
I'm convinced that banging your head against a wall is more productive than dealing with properties like these.
Lee - that's a great hook for a tune....add alot of bass and crank it up...Tolstoy in da house!
Leo Tolstoy said that the two most powerful warriors are patience and time.
...Patience is a virtue,
Virtue is a grace,
Both put together make a very pretty face...