I ask tough questions, that may seem rude. It really depends how and when they are asked.
1.What type of Home are you looking for?
2. When do you plan on buying
3. Do you have a pre-approval letter from your Loan officer.
4. Are you working with a Realtor? ( I really don`t ask that one, I just threw it in)
I call it the 20 minute, 20 day rule.
I would rather find out if I have a valid buyer in 20 minutes, Instead of 20 days.
Time is money, I have three Children to care for. I can not afford to spend my time on someone who just wants to look, for two or three years.
Which brings me to my own theory of why so many Realtors fail and go out of business.
It is my opinion that they do not ask the tough question in the beginning, because they do not want to seem rude. They would rather wait, become friends, drive around town together, Look at houses.
For 20 days. Only to find out that they didn`t have a buyer.
I am working on my driving.
Doctors are rude.
Teachers are rude.
Lawyers are rude.
Policemen are rude.
Politicians are rude.
Teenagers are rude.
Customers are rude.
Mechanics are rude.
Flight attendants are rude.
Bartenders are rude.
Insurance agents are rude.
Stock brokers are rude.
Professors are rude.
Sales clerks are rude.
Hair stylists are rude.
Blackjack dealers are rude.
Cashiers are rude.
Bank tellers are rude.
Mortgage brokers are rude.
We are all human. You never know what someone is going through in their lives at the exact moment you feel they're being rude to you.
Take the high road and ignore rude comments. If they continue, find someone else to work with, simple.
Scott Miller, Realty Associates, Boca Raton, FL
Sorry to hear that you had a bad experience....or more than one? I noticed the plural use of the word "Realtors" in your response.
I am curious about the story behind your post, and I do hope that you come back in fill in the details.
I have heard stories and complaints about both new and experienced agents. I have also heard many compliments and warm-hearted stories of appreciation in this industry. As a Realtor, I must work with any and all Realtors on the other side of a transaction, since we are bringing buyers and sellers together. I have had the pleasure of working with many, and gritted my teeth or counted to 10 a few times while working with others.
This industry, like others, reflects society and that brings us personalities and temperaments across the board.
I'm not sure you mean to generalize and assume you are talking about a specific Realtor with whom you had a bad encounter? Because, yes, there sure are some of them out there.
It may be time for some of them to hang their hats. Burn out is pretty common in this profession, especially when you have to deal with:
Buyers with whom you spend hours upon hours showing them homes, setting up appointments and advising, and then they disappear into thin air with no explanation.
Sellers who blame you for everything that goes wrong, even when it's beyond your control.
Working months and months - for free.
People like this, who generally loathe real estate agents and have nothing but venom to spew about our intentions (see, specifically, Baldurr's response): http://www.trulia.com/voices/Home_Selling/Selling_FSBO_versu
Hear that enough and it starts to get to you, ya know?
Oh, I could go on about what contributes to general burnout in this industry, but you're right: that's no reason to be rude to consumers.
So, please accept my apologies on behalf of the one (or, god forbid, the few, the many??) that were rude to you. Whenever I'm feeling a little burned out, undervalued, overworked, and generally unappreciated, I do my best to keep it in check. I doesn't always work, and for that, I am sorry.
I agree with most of what has been said. Caring, knowledgeable Realtors said it.
One (of the may) of the things that cause clients to feel rudeness by realtors is the lack of Realtors actively listening. Listening is such a large part of communication yet so many lack the skills to perform it well. Think about it. If the realtor really understood you they might not have been perceived as rude.
Just a thoughtâ€¦
Sounds like you have some unloading to do. Go ahead and get it off of your chest. It will make you feel a lot better. Tell us what the story is! There are a lot of rude people. Please tell us more. We would like to be able to relate to your story. Carrie
Don't paint us all with a broad brush!
There are rude people in this world -I am sure some of them are Realtors.
There are also very professional neighbors and local experts that would love to assist you in buying or selling real estate in your area.
I have been in the industry 28 years in Maryland. If you need help locally - or want a referral to a "NICE" agent in your neighborhood - please let me know!
Serving Maryland, Virginia and Washington, D.C. for 28 years
If you live in the South,, you think the boldness of people up North are rude - yet the Northern people think it is common.
I personally think that what people confuse rudeness with is lack of communication, or sometimes the way you say things or the way they are taken. If you've had an experience where you thought someone was rude to you, then do what you would do in any situation with a Dr. - atty - CPA, etc........go get someone that you communicate with on a better level.
Hope you find a MUCH better Realtor that will knock your socks off with service! Not to say other brokers are not capable of providing top notch service, but wherever you may be; you may want to seek a Realtor from Keller Williams. I know that our culture and ethics here in San Antonio, TX is what has made us #1 in the area!
It is always our goal to be professional and continue to improve Realtor's image, so knowing what the realtor(s) did to offend you will surely help us improve next time.
Look forward to hear from you.
Do not take that experience though as all Realtors...to eliminate those that lack the professionalism, many franchises have extensive training, and the state boards continue to impose strict guidelines so people like yourself have a better experience with the rest of us.
On a daily basis I come across folks like you, which makes the rest of us work that much harder..so please just don't take the Realtors you have come across as rude..some personalities a license cannot change...however many of us who do it for a living long term will treat you right.