Another thing we are finding out is that you need to provide the closing atty. and title company.
You need to make sure that you do not get billed twice for those charges.
The persons name they are dealing with is Shannon Parks and you can try with her
Shannon.firstname.lastname@example.org or 1800-876-4622 ext. 6511
Disclaimer: I do not work for them or get compensated by them in any way or form.