Question Details

Dorinda Burn…, Real Estate Pro in Ellijay, GA

How can I correct information on Trulia on a specific listing? Also, what to do if a property is co-listed?

Asked by Dorinda Burnett, CRS, Ellijay, GA Mon Jun 9, 2008

Help the community by answering this question:


Our home is estimated on all other websites for over $500,000 but Trulia has us estimated at $239,000. HUGE discrepancy!!! WHY???

201 Equestrian Drive, Forsyth, GA 31029

Trulia from what I can find out is headquartered in China. The other websites are within the United States of America.

We had both tax assessor and appraiser and they both were over $500,000 with the appraiser at $560,000. Trulia, you need to repair your software! Zillow is much closer of an estimator.

Lenders and appraisers do not even look at internet valuations, so they say. You can log into these websites and try to fix their errors, but the computers does not change or update their valuation of property. Good luck getting anything changed on this website!!!!
0 votes Thank Flag Link Thu Aug 13, 2015
I have changed listing agents close to two months ago and my listing still shows my previous agent. I have asked both my current and former listing agent to make the correction. From what I understand my former agent needs to authorize this change. Although she has agreed to do so the change has yet to appear on Trulia.
0 votes Thank Flag Link Wed Jul 29, 2015
Hi Dorinda,

I'm sorry that no one from Trulia answered your question previously. If you manually submitted the listing information to Trulia you can update those listing details within the My Listings section of your My Trulia account.

If you did not manually submit the listing information to us then access your listing on Trulia and follow the link to view additional property details and photos. There you'll find the site that sends your listing information to us. You will need to make sure that the listing information is updated on this site and Trulia's display will then update automatically with the new information. If however you find that the information on this site is correct and Trulia's display is not, please click on the 'Report listing error' link next to the red flag to report this problem to us.

Also, at this time co-listing agents can both claim their listing so that it will show up in each of their My Trulia accounts, however only the photo for the first agent will show up on the listing details page.

Best Wishes,

Emily Gibson
Customer Service Representative
0 votes Thank Flag Link Tue Jun 17, 2008
My house is not listed and not for sale right now - but will be in the future. When I google my address I find Trulia information wrong about number of bedrooms, and the heating system which is updated with heat pumps. It has three bedrooms - one not listed has a
full bath and is income generating. The house has other improvements and is now
undervalued -- how do I correct the information?

Michael Lee
Flag Mon May 5, 2014
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