Home Buying in Saint Paul>Question Details

Jay Ashcroft, Home Buyer in Minneapolis, MN

As a buyer, what is the best way to let your realtor know it's not working out?

Asked by Jay Ashcroft, Minneapolis, MN Wed Apr 30, 2008

If you have made the decision that your buyer agent isn't working out, what is the best way to let them know?
My agent came highly recommended but I don't feel that he is presenting any options and he is pushing me to buy more house that I would like to afford. I hired him to negociate the best deal possible and instead I feel I am negociating with him on the several offers we have presented. Most important, I no longer trust or have faith in him but I signed a buyers agreement. I want a forclosed home but my agent doesn't want the extra hassle. I am ready to buy in the next few months, before my agreement would end. So, what is my next step?

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Answers

24
Jay-
Buying a home should be what you want, not what your agent thinks will be a hassle. Your agent works for you!
1 vote Thank Flag Link Wed Apr 30, 2008
I wold suggest that you thell the agent ho you feel. If things do not improve quickly write the agent a note and or call the agent to let him know you are unhappy and that you want to terminate your agreement with him.
1 vote Thank Flag Link Wed Apr 30, 2008
Tim,

Your response seems to be active solicitation of a client that is currently under contract, which is a violation of our Code of Ethics. You may want to revise your remarks.
1 vote Thank Flag Link Wed Apr 30, 2008
Hello Jay,

I agree with the other agents here, that if you don't feel comfortable with your agent, or if you feel you can't communicate well, that you can speak to him--or to his broker-- about being let out of the Buyer's agreement.

It might be easier for you to speak with the broker. It sounds like there is not good communication between you and the agent putting a transaction together--so it could be even harder or more chance for misunderstanding when you are taking one apart!

Brokers handle all kinds of problem. They are usually good listeners, and they want the brokerage to maintain a good public reputation.

If I were the agent in this situation, I would want to know that it's over. I would also want to know just what you told us in your question above, so I could improve my service and my communication to my clients.

Best wishes, Linda


Maybe, after you talk to the broker and the agreement is dissolved, email your above question to the broker or the agent and tell them, "this is my question. This is how I felt."
0 votes Thank Flag Link Thu Jun 19, 2008
Jay,

Simply stated, honesty is the best policy. Simply tell your agent what you are feeling and see if you can come to some kind of understanding. If you have signed a buyer representation agreement, then they have specific requirments they as an agent are expected to honor. If you feel you can not come to an understanding and the agent will not cancel you agreement, then elevate the issue up to their managing broker. Most agents would not feel comfortable working with someone that does not want to work with them and will generally agree to part ways. Good luck!
0 votes Thank Flag Link Thu Jun 19, 2008
Hi Jay,
Real Estate is about Relationships. The buyer/agent relationship is very important and if you don't have a good feeling or do not trust you agent, it is time to move on. Usually agents have a client sign an Exclusive Buyer Agency binding them to the agent even before they know each other. If you are required to sign this type of agreement, sign it for a month at a time. That way you are not bound for extended time periods. I provide excellent services to my clients and communication, loyalty, and trust are essential.
Web Reference: http://www.WayneZelenak.com
0 votes Thank Flag Link Thu Jun 19, 2008
Jay, the best way to talk to your Realtor is to change the above paragraph into the first person "you" and "I" and read this to your Realtor. Yes, I said read it. Tell your Realtor you want out of your contract and the reason is he is not meeting your needs. The next level, of course, is to go to his broker . Good luck.
0 votes Thank Flag Link Thu Jun 5, 2008
Hi Jay,
As a real estate professional the trust and loyalty goes both ways. My advise when you meet with a Realtor, only sign a Exclusive Buyer Agreement on a monthly basis. That way if you have a problem with the Realtor, the agreement ends in a month. If the relationship gets better, you can extend the agreement time. If the Realtor is not willing to accept the monthly agreement, find another Realtor.

The first meeting with the Realtor should be crucial in finding out what services you are really interested in and what is the expertise of the Realtor. Usually you can tell by his answers how experienced he is.
0 votes Thank Flag Link Thu Jun 5, 2008
Have a talk with your realtor and tell them exactly what you have laid out in your question...it is not working. Give them time to fix the problem or move on. However, be careful because if you signed al Broker/Buyer agreement you may still owe a commission. Read your paperwork!
0 votes Thank Flag Link Thu Jun 5, 2008
I agree, there are times when the relationship is not a good fit. In a market like this, you need to feel confidence in every aspect of the transaction. Be honest, and let the agent know you have made the decision.
0 votes Thank Flag Link Thu Jun 5, 2008
Just let him know. If he said it is a hassle he is letting you know he is fed up. Foreclosures can be especially if it is a short sale situation or the agent does not know much about the banks process. He may be disappointed because he has invested so much time with you. It is important you are realistic about your offers you are writing as well what your needs are verses your wants. It can be as simple as an email to him letting him know you need to move on. It happens all the time. The sooner the better so you can get started with a new agent.
Good luck to you!!
0 votes Thank Flag Link Sat May 24, 2008
You need to be honest and direct. Let the agent know that you don't think that he is a good fit for you and vice versa. Ask him to cancel the buyer's agreement (in writing, after you have spoken to him).
As I tell all of my propects, please make sure you like and respect the Agent that you choose to work with. The purchase/sale of a home is a very intense transaction and the last thing you need is tension between you and your agent.

Best of Luck to you in your home buying!
Revi Mendelsohn, Realtor
Coldwell Banker
0 votes Thank Flag Link Wed Apr 30, 2008
Tell him exactly what you've shared here. Sometimes a wake up call may change the situation, sometimes it won't. You should also put your request to cancel your buyer broker relationship in writing. Good luck.
0 votes Thank Flag Link Wed Apr 30, 2008
Jay,

First of all; I am sorry to hear your are having this problem. I'm sure it is very flustrating and adds more stress to the already taxing task of finding the right home.

I would certainly want to know if my clients were not happy and would have no problem letting them out of the buyer's rep. agreement. However, I would like to hear it from them first. Maybe you and your agent just have clashing personalities, or you just don't see eye to eye. Maybe you both are experiencing mixed signals and obviously mis-communication. This would not make anyone the bad guy, just different. I do not think you should have to go as far as talking to his broker or office manager. I am sure he would respect and appreciate your honesty with him one on one without having to get anyone else invoved. Then you can go out and find someone who is a beter fit for you and your needs. Best of luck to you.

Warmest regards and happy house hunting,
Tiffany
0 votes Thank Flag Link Wed Apr 30, 2008
Your next step would be to sit down with your agent and tell him what you've told me. This is a professional service relationship and you should be able to discuss your problems with this agent. As an agent, I would want to know right away when my client is unhappy with my services and I would like to have the opportunity to make it right.

The buyer's agency agreement that I use allows either party to get out of the agreement in writing as long as they are not in negotiations on a purchase or have a contract for purchase. I'm sure this varies from area to area.

Your agent should be willing to release you from your contract if you are very unhappy with him and possibly recomment someone else who would be a better fit for you.
0 votes Thank Flag Link Wed Apr 30, 2008
Aaron.....

Hmmmm, guess I couldn't have said it better myself! Nice job!

It does read, cut ties, come with me....and that is EXACTLY what you reference.

Thanks, Todd Norsted
Web Reference: http://www.toddnorsted.com
0 votes Thank Flag Link Wed Apr 30, 2008
It's OK to fire your Realtor. You may have a buyers agreement, but if your Realtor has any integrity at all he will honor your decision to let him go. Why would he want to still work with you if you're dissatisfied with him? A friend of mine was in the same situation and I suggested he call the realtor's Broker direct and explain why he wanted out. The broker was very understanding and the agreement was terminated.
0 votes Thank Flag Link Wed Apr 30, 2008
Well since we both have entered into an agreement then both should agree that it is not working out. Being honest with someone is best. Just ask the person to let you out of the agreement. The best thing is to meet to see what both need to do to make it work out. Then if both cannot agree ask again to be let out of the agreement. Most people do not want conflict so most good agents will work out those details.
0 votes Thank Flag Link Wed Apr 30, 2008
If you have a buyer's agreement with him, please read it. In any case you should let him know that you are not satisfied with his services and you want to cancel it. Another option you have is to let his manager know what is going on and ask for the cancellation of the contract. I strongly suggest for you to contact another realtor and let him/her know exactly what you want and how you want it to be done before getting into a contract with him/her.
Leonardo
Web Reference: http://www.leonardoteam.com
0 votes Thank Flag Link Wed Apr 30, 2008
Jay, to some degree I disagree with Tim, not that he's wrong, but my initial reaction and recommendation would be communication, communication, communication. I'd set up a meeting with your Realtor and explain what it is you expect from him//her. If he is not willing to live up to your expectations, then ask him to let you out of your Buyer's Rep. Agreement. There are many Realtors out there who excel in the short sale/foreclosure market, and the fit with thier Buyers needs to be right. Really, I'd have a sit down, the likelyhood of it working out well for you are very good!

Thanks, Todd Norsted
Web Reference: http://www.toddnorsted.com
0 votes Thank Flag Link Wed Apr 30, 2008
Jay,

If your realtor is not listening to your needs then you should not be working with them. You are the boss and you run the show. This realtor is avoiding foreclosures because they don't understand how to negotiate bank owned deals and because they might not want to invest the extra work to get it done.

You have to keep your best interests in mind and so should your realtor. If the relationship is not working out this realtor should respect your wishes and cancel the Buyer Representation Contract (I would).

If you are looking to work with a realtor who specialized in working with buyers on purchasing Short-Sale and Foreclosure properties you will want to visit my web reference below. We actually have a list of homes that you nor any other realtors can find on the MLS or anywhere on the interent.

How? because we work with the realtors that list 100's of foreclosure listings. They have an inventory that has not even come on the market and they are willing to give us the list. Why? because we help them get the homes SOLD quick and usually before they even come on the market. That is a win for the bank and a win for our buyers.

Good luck and get that Buyer Rep Agreement Cancelled! There are over 18,000 realtors to choose from, buy remember they are not all equal. Thanks!
0 votes Thank Flag Link Wed Apr 30, 2008
You just need to be upfront and explain that you don't feel that you are a good match for each other and you would like to cancel the representation agreement. If you are feeling frustrated with your agent, he most likely may be starting to feel the same way as well and may welcome the opportunity to allow you to pursue another option. If you haven't selected another agent to work with, he may be able to refer you to someone else. After working with you, he may know of another agent that may be a better fit to work with you in finding the type of property that you are looking for. If you allow him the opportunity to refer you to someone else, he may be more open to releasing your agreement since he could still receive a referral fee, thereby allowing him to receive some compensation for his time and investment with you.

Good luck!
Rochelle Ann Allison
952-913-7112
http://www.RochelleAnn.com
0 votes Thank Flag Link Wed Apr 30, 2008
You explained it well... be honest with them... it is usually the best way.

If your agent is hesitant to submit an offer on a house in foreclosure (a short sale... where the seller still owns the house but is losing it to the bank) then it is understandable they are reluctant. Short sales can take 4-8 weeks to get a response back from the bank and they might want significantly more money than what is currently advertised as the list price. If it is truly a bank-owned home, it isn't that difficult.
0 votes Thank Flag Link Wed Apr 30, 2008
Explain to them just what you said above. If that doesn't work, then contact his or her broker and tell them . Your buyers agency agreement is with the agents brokerage not just the agent. At least that is how it works in the state that I reside.
0 votes Thank Flag Link Wed Apr 30, 2008
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