Jeri, Other/Just Looking in Mountain House, CA

Check our www.hobb.org before you buy from a builder in MH.

Asked by Jeri, Mountain House, CA Thu Aug 21, 2008

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I completely disagree with Bryan's response below. Binding arbitration.....you are giving up your rights. This is fine for the 1 in 10 who have no issues, but I have seen first hand. A friend of mine is in a Pulte Home, and they really don't care about you, their product or making you happy....I guess to each his own experience. I hear more bad than good when it comes to this builder.
0 votes Thank Flag Link Tue Aug 26, 2008
I appreciate your zeal for reducing defects in construction. At the same time, I trust you can understand why I would prefer to buy a warranteed home from a national builder with a couple generations of experience as opposed to someone who has never had to build or sell homes in this type of economy. Can anyone find a builder that does not make mistakes? Do all builders offer guaranteed arbitration of disputes? If there are problems with a new home, you need the builder to be responsive and attentive. We have already had numerous items addressed by the builder. Yes, some of them should have been addressed before closing, but so far they have sent out every subcontractor that we've needed. If we were dependent on a local builder who may have to declare bankruptcy in this type of economy, where would we turn? I'll stick with the national builder who spends millions developing and nurturing a brand for quality and service. I think it is good for all buyers to go into a new home deal with both eyes open, and hobb.org or other similar sites will help many to do just that. Test your builder and see how they respond to your pre-closing requests for redress. If your experience is like ours, you will close your "deal of a lifetime" in the newest city in California...just hide and watch.
0 votes Thank Flag Link Tue Aug 26, 2008
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