Home Selling in 23229>Question Details

Betty Hesalt…, Real Estate Pro in Glen Allen, VA

Trulia recognized, but does not accept address

Asked by Betty Hesaltine, Glen Allen, VA Mon Feb 2, 2009

We are in the process of changing from address :Richmond, Virginia 23229 to Henrico, Virginia 23229. When trying to input the house for sale as a realtor, the listing shoots back at me stating Trulia has found this address and mapped it, but then in read it says correct address, zip and state needed. How do I get this home listed?

Help the community by answering this question:

Answers

4
Betty,

Try contacting Trulia's Customer Service Department:

(888) 565-3652
0 votes Thank Flag Link Sat Feb 14, 2009
I finally heard back from Trulia who said they have now fixed the problem for all of us! I was able to put in my listing so hope the problem is fixed for all of you too!
0 votes Thank Flag Link Thu Feb 12, 2009
Hi Betty,
I had the same thing happen when I was keying in my listing in Area 22. I finally called their support line & was told that although it mapped out correctly, apparently whatever service they use to verify addresses had not made the change from Richmond to Henrico. The support guy filed a ticket & finally, they got the issue resolved & I have had no problems since. I am almost afraid to list another one in Henrico County and have it syndicated to this site because of the same problem. Maybe if enough of us complain to Trulia they will get this issue resolved!!! Good luck.
0 votes Thank Flag Link Fri Feb 6, 2009
when you find the answer, let me know as I am getting feed up with this website.
0 votes Thank Flag Link Wed Feb 4, 2009
Search Advice
Ask our community a question
Email me when…

Learn more

Copyright © 2016 Trulia, Inc. All rights reserved.   |  
Have a question? Visit our Help Center to find the answer