Question Details

Eileen, Home Buyer in Seattle, WA

I feel so bad that my buyer agent refuse to pay the refund base on the agreement we made at the beginging of

Asked by Eileen, Seattle, WA Thu Mar 6, 2008

we met. We talked about this commission refund through email.
Now where I could make the complaint about that agent and get my money back?

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Answers

5
BEST ANSWER
In real estate, its all about having it in writing.

Do you have the it in writing, signed by you and the agent?
Do you have emails confirming it?
Do you have an ad where its advertised?

Some or all of those may work. Call the managing broker.
If that doesn't work, I would go directly to the state real estate board.
Call the real estate board and speak to someone and file a formal complaint .

Calling the broker is always the first step. I can not stress to you enough the importance of having written proof. Your word against your agents is always hard.

Good luck and I'm so sorry this happened to you.


Angie

Angie Nishnick
Realtor, CSP
William E Wood& Associates
0 votes Thank Flag Link Thu Mar 6, 2008
Most brokers would be wiling to discuss the situation w/ you and reveiw the emails. The emails are important supporting doucmentation. The recall from conversation is subject to misinterpretation. A broker can read the emails and gather facts.
0 votes Thank Flag Link Thu Mar 6, 2008
Deborah Madey, Real Estate Pro in Brick, NJ
MVP'08
Contact
Yes, I have the email history. I just don't know if the email document could works.
0 votes Thank Flag Link Thu Mar 6, 2008
If you have copies of the e-mails in which you discussed the refunds, be sure to bring them to any meeting you have with the managing broker.
0 votes Thank Flag Link Thu Mar 6, 2008
Alan May, Real Estate Pro in Evanston, IL
MVP'08
Contact
It sounds like you may have paid him a commission before you found a home? If that is correct, contact his/her broker. All commissions should go through the broker so that would be the first phone call.
0 votes Thank Flag Link Thu Mar 6, 2008
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