Question Details

J, Home Buyer in California

I have absoutely had it with my agent!

Asked by J, California Fri Feb 8, 2008

We have been out with him several times looking at homes and have even put an offer in with him as the agent.
He has not been able to answer our questions, and any answer he gives he talks himself in circles. He has said on thing to my wife and a complete different story to myself! We don't feel we are getting the proper representation we deserve and want to find another agent.
What is the "correct" way to go about getting another agent?
Do we owe him anything?
We are in Brentwood Ca and are pre approved and ready to buy NOW!

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Email me with the address - let me check to see if it is actually showing as "pending" in the MLS
0 votes Thank Flag Link Fri Feb 8, 2008
Have you and your wife signed a listing agreement with this Realtor (assuming he is a Realtor)...? Even if you have, and you want out of the agreement, advise the agent of your desire to end the listing agreement. If the Agent gives you a hassle, contact the Broker. There is no benefit in forcing a customer to stay in a relationship that is not working - the business goal is (or should be) to gain a customer, not reple them. ..There are plenty of hard-charging Realtors out there, I would find one of those.....
0 votes Thank Flag Link Fri Feb 8, 2008
Essentially we wrote up our contract and it was not delivered to the Sellers agent when it was supposed to be by our them less then 24 hours to respond...and another offer came in higher with an agent who had his "stuff" together

By "fell though" it was out agent incompetency that caused the problem
0 votes Thank Flag Link Fri Feb 8, 2008
I forgot to add that I am actually in Brentwood and if you do need some inside scoop I know 80% of the agents around here (been around forever).

Also, why did the home "fall through?"

Email me and I can look the address up on the MLS and see what is going on!

0 votes Thank Flag Link Fri Feb 8, 2008
Even as a private sale, I would not recommend hiring another agent wthout more information. You state that the sale "fell through". Using the term "fell through" leads me to believe that you had possibly made a deal of some sort and something happened to cause an issue. Would you elaborate a little more?
0 votes Thank Flag Link Fri Feb 8, 2008
That is why you never sign an exclusive buyer agreement with any agents except for any specific property they show you.
0 votes Thank Flag Link Fri Feb 8, 2008
I am so sorry to hear that you feel you are not being represented properly. In this market, every agent should be on top of their game and working diligently to assit any client.

But if you are not happy, you need to call the agents broker and see what he can work out for you. Usually they can get someone else to step in! I would highly suggest going that route.

One more thing - if you signed a "Buyers Representation Agreement" then you have agreed contractually to work with that agent and/or brokerage.

In regards to you owing the agent any fees, again, it depends on what you signed. There are also issues with "procurring cause".

Merre Ward
Nationwide Real Estate Investments
0 votes Thank Flag Link Fri Feb 8, 2008
No, our offer was made on a "private owned" home that was not a short sale.
it has fallen through....and we are now at a loss
0 votes Thank Flag Link Fri Feb 8, 2008
Are you looking for and offered on bank owned property? If so, patience is one of the most important parts of the process. Lender-owners can take many days to respond to offers...if they respond at all. His-Her answers may be coming directly from the listing agent, which can be conflicting, who knows very little during the offering process and even after an offer is "accepted" and waiting for final approval from the investor. If you are offering and pursuing "short sale" properties the process can be extraordinarily long and with very little, if any, communication along the way. Lenders that own property, or considering approval of a short sale, pay no attention to your time frames requested and will answer, or not, in their own sweet time. ANY agent representing a buyer will certainly experience the same in these situations. Proper offering structure, providing pre-approvals from approved lenders and any other documentation requested up front will speed the process yet, it can still be a waiting game. One that requires much patience and understanding of the process. It can be very frustrating but, switching agents, if this is what you are experiencing, may not be the best choice. If you have a full time agent with local knowledge and an understanding of the process relating to short sales or bank owned property.....stick with them. A good relationship with a knowledgeable REALTOR goes a long way and will contribute to your success. Do you owe your agent anything? It depends on the contract(s) you signed with them. Even though this is a "buyers market" competition for bank owned homes that are in good condition, in desirable neighborhoods and priced below market, is quite fierce at times. Hang in there and....good luck in your search.
0 votes Thank Flag Link Fri Feb 8, 2008
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