I agree, put your concerns in writing. If your agent has not satisfied their end of the buyer agency, you should contact the broker that the real estate agent is in breach of contract and the contract should be terminated. Realtors thrive on the fact that most people don't educated themselves about the process.
Best of luck
What reason did the agent give you for not delivering your offer. Agents must deliver offers, although, the offer may need to be in writing. If the seller or listing agent has provided specific instructions, such as "Signed disclosure and preapproval must accompany offers" and the agent relayed this info, the agent was acting properly in relaying this crucial data to you.
Can you expand upon the "need to get money in from USDA"?
I suggest that you contact the broker. I do not recommend that you hire an attorney at this point, nor do I recommend that you contact the association at this point. If you believe that you were not properly represented, contact the managing broker's office and see what the broker can do to meet your needs. If that fails to satisfy you, and you still believe you need additional support, then contact a higher authority. Chances are very good that the broker will resolve the issues promptly.
Our recommendation is to begin by putting your concerns in writing and submitting them to both the agent and the agent's broker manager. Request a meeting with the broker to further explain and clarify your dissatisfaction with services you have been provided and request that your "exclusive agency agreement" be terminated.
There are a lot of great answers here. I would suggest contacting the agent's broker via email ( so you have verification of your grievence ) If you can't get things resolved through the broker, by all means contact an attorney. (This shouldn't cost much at all). When your contract is terminated, I would suggest that you interview at least 2 new agents for the job. Buying a home is probably the biggest single purchase any body makes, and it is important that you feel confident in the agent you have chosen to represent you.
Wow. That is truly awful! We are not able to discuss how to terminate the contract, but it sounds to me like it's time to contact an attorney. Best of luck and I hope it all works out. -Mark
Hope this helps, should not be an issue to terminate agreement.