Question Details

Linda Carroll…,  in Lacey, WA

What are the three most valuable things your agent or Realtor(r)?

Asked by Linda Carroll, Realtor, Lacey, WA Fri Jun 13, 2008

has done for you in the purchase or sale ofyour home? Or, what other outstanding service have you gotten from an agent or a Realtor(R)? I am a service-minded agent and Realtor(R), and I hope to emulate the best agents possible!

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I am a Realtor myself now but before I was, my husband and I had the best Realtor ever! She inspired me to become a Realtor through her hard work and likeable personality. The three most valuable things she offered were:
1. LISTENING, not just hearing. She only showed us the properties we truly wanted to look at and that fit our criteria.
2. TRUSTWORTHINESS. This wasn't through any single thing she did; we just got on with her very well and through her daily activities, we could see that she was very trustworthy and reliable
3. COMPETENT. At the time, I did not realize everything that went into the sale of a house (we were first time buyers when we met her). She handled everything beautifully and smoothly but it wasn't until after the fact that I realized just how much work she had done to make sure that transaction went so smoothly and we didn't have to worry about anything.
A couple of negative things were that she was always a few minutes late and sometimes she didn't answer her phone very well or get back to me for a day or two. However, because of the above positive points, these things really were not important. In the end, we were 100% satisfied with her and have referred MANY clients to her. Good luck!
1 vote Thank Flag Link Sat Jun 14, 2008
Thanks Virginia. What a great response, and from an agent in the business!

Ooh, I am sometimes a few minutes know, we're always trying to find one more home, or get the map to print out, or answering that unexpected call. And I do always call the client if I am going to be more than 3 or 4 minutes late! But this is a head's up for me on how a client might view even the smallest amount of tardiness, and I value your gift of truth to me.

Thanks! Linda
0 votes Thank Flag Link Mon Jun 16, 2008
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