Ideally, a buyerâ€™s agent will have E-Mail on his/her cell phone. Also beneficial is an E-FAX number which sends a text message whenever a FAX is deposited into the system.
Of course, the listing agent sometimes is at fault by not following instructions, or by sending a FAX outside normal office hours. (A conventional FAX machine is plugged into the wall outlet in an office or home, and one must be physically present to see if there is a messageâ€”not to mention actually READING it!
You certainly will wish to speak with your agent about the previous two cases, to determine what went wrong. Explore possible solutions. Your agent may be new to â€œsmart phonesâ€, and may have communication capabilities that he/she is not aware of. Remember, even basic cell phones have voice mail, as well as the ability to receive text messages. There is little excuse, these days, for an agentâ€™s â€œnot getting the wordâ€ about a response or multiple offer situation.
Few hour resubmit a counter offer way off base usually there is approx. 24 hours - or + resubmit a counter offer.
Perhaps your agent needs updated technology we are aware of all communications minute we receive info.
Dallas Real Estate Agent and Loan Officerâ€“ Lynn A. Crosby