Question Details

Diane Glander, Real Estate Pro in Spring Lake, NJ

I haven't gotten a Trulia alert in 14 hours. Anyone else experiencing a problem?

Asked by Diane Glander, Spring Lake, NJ Thu Nov 1, 2007

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Answers

5
When i first used this the first 3 weeks i got like 3 email responses. Then all of sudden this week i got like 30 in my inbox in one day. I guess it wasnt working before but it is now.
0 votes Thank Flag Link Mon Nov 5, 2007
Thank you, Emily. I am receiving them again.
0 votes Thank Flag Link Thu Nov 1, 2007
Hi Diane and Ruth,

Please see the most recent answer I posted to the question below. These issues should be fixed now but please alert us if you continue to experience problems.

Best Wishes,

Emily Gibson
Customer Service Representative
0 votes Thank Flag Link Thu Nov 1, 2007
I've noticed a problem with the instant alerts for the past week. I've gone through my profile and requested mostly daily alerts. I haven't gone though that trouble lately because I'm not being bombarded with hourly emails. I don't know if I am getting the daily alerts regularly because by the time I realize I haven't received it, the posts are so far down the list that I don't know if anyone responded again or not.

Could Trulia add a preference to the profile for a default to daily, instant or no alerts? It is very time consuming to go through each question changing them from instant to daily.

Thanks,
Ruth
0 votes Thank Flag Link Thu Nov 1, 2007
Ruthless, Other/Just Looking in 60558
MVP'08
Hi Diane,

I've alerted our engineers about this and hope to have an update on the situation for you soon.

Best Wishes,

Emily Gibson
Customer Service Representative
0 votes Thank Flag Link Thu Nov 1, 2007
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