Question Details

Ruthless, Other/Just Looking in 60558

How do agents (you) deal with a husband and wife who don't agree?

Asked by Ruthless, 60558 Sun Aug 26, 2007

Let's say the less powerful spouse agrees with you, but the real decision maker doesn't? I see this as a listing price situation. In a buyer situation, I see the difficulty being when husband and wife are equal decision makers who disagree.

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8
Deja vu
How do agents (you) deal with a husband and wife who don't agree?

I have a new policy I began about six months ago. It began because I had a divorce couple living in different areas, however I have continued to use it with all clients.

Every Monday morning I send out a" listing review" email to all my listings, and "Buyers review"
I just don`t have any buyers right now.
I talk about
Showings ,Market conditions, Open houses, advertising, website hits.
I reiterate our plan of action. Which changes every week or two. Always toward the goal.

If we or I discussed something with a husband or wife I touch on it again.( Very important) Let everyone no what everyone is talking about.

If Husband refuses to lower his price and the comps say lower the price I remind them once a week.
I never put myself in the middle, I put the email in the middle. when everyone sees what is written down
It becomes easier to stay on track, and accomplish the goal.
4 votes Thank Flag Link Sun Aug 26, 2007
Mr.P, Other/Just Looking in Arizona
MVP'08
If they can't agree, I aks them if they would like me to leave them alone awhile so that they can discuss it.

If they just cannot agree, you are dead in the water.

I don't take sides unless the correct answer is obvious. Then I try to explain why it is the right choice in different terms their spouse used.

If I have two spouses that are obviously in conflict, I would rather work with someone else.
Web Reference: http://www.valleymarket.com
4 votes Thank Flag Link Sun Aug 26, 2007
Focus is a key here. If they are still married they agree on something. I work with them to find the areas of agreement. No matter how volitile they are, there are areas of agreement. Karen and I always work from agreement and have been successful at this for 30 years now in our professional real estate practice.
3 votes Thank Flag Link Sun Aug 26, 2007
I didn't get from the question that they are divorced or serparted. They are just not in agreement with each other on an aspect of the transaction. I like to restate what ever the issue is in another light. Give examples of what might happen should we go in each direction that clients are leaning toward. If I can support it with hard evidence I do so. Then I sit back and wait. They need to digest. I may not always get the answer I was looking for but they will come to an agreement of some sort.

If the stronger willed spouse wins out....that may be a marriage issue. I am not qualified to work with that!
Web Reference: http://carriecrowell.com
2 votes Thank Flag Link Mon Aug 27, 2007
I recently had this situation. The husband hired me, then his wife called later to cancel. (She thought he knew me prior to their relationship.) I met with her (and her parents!) off site and went through the entire listing presentation again.I also tore the original agreement with her husband up in front of her and told her I would only list the home if they both agreed. (In CA, we only need otne signature on the contract.)

I ended up getting and completing the deal, however it was double the work. The next time I'm in a situation like this, I'm asking for a higher commission.
Web Reference: http://www.cindihagley.com
2 votes Thank Flag Link Sun Aug 26, 2007
The Hagley G…, Real Estate Pro in Pleasanton, CA
MVP'08
Contact
It depends on whether they are already separated or divorced. : Usually one picked me and the other agreed to the choice. I firmly tell them that I do not take sides in their spat. I have only one goal and that is to dispose of their property quickly and leave the best net for them to divide. I even told them to think of me as the agent for the physical house, not the people. Then I would tell them what I thought, if one agreed with me and the other did not. I told the obstinate one that he (or she ) was impeding the sale of the house with their behavior.
2 votes Thank Flag Link Sun Aug 26, 2007
Jim Walker, Real Estate Pro in Carmichael, CA
MVP'08
Contact
I can't figure out if your joking on this one. Maybe it's because I'm so happily married.
Ruth
Web Reference: http://www.oak-park-il.com
1 vote Thank Flag Link Sun Aug 26, 2007
Ruthless, Other/Just Looking in 60558
MVP'08
Guess I am pretty lucky that most of my clients usually agree at least at some point down the road.. However, when they have not reach an agreement I usually give them some time alone to make their decision. They have always worked.
Web Reference: http://pamwinterbauer.com
0 votes Thank Flag Link Sun Aug 26, 2007
Pam Winterba…, Real Estate Pro in San Ramon, CA
MVP'08
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