Question Details

Lee Taylor, Real Estate Pro in Charleston, SC

Photo Function

Asked by Lee Taylor, Charleston, SC Sun Aug 26, 2007

My Trulia "add a personal photo" function doesnt work. Anyone having the same malfunction?

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Answers

6
BEST ANSWER
Send an email to Trulia Roger. You may be trying to upload a file format that is not supported by the system.
0 votes Thank Flag Link Sun Aug 26, 2007
The photo function does nothing when it is clicked on. I notice lots of others with no photos also. I received an email from Trulia and they are aware of the problem. Apparenty its low priority or they just dont know what the root cause of the problem is as of yet.
0 votes Thank Flag Link Tue Sep 4, 2007
Hi Lee,

If you continue to experience this problem, please access the link below to send us a detailed email about the issue.

If you encounter any error messages when you attempt to upload your photo please send those to us and please let us know what web browser you are using as well as your photo format and how large the photo is.

Thank you,

Emily Gibson
Customer Service Representative
0 votes Thank Flag Link Tue Aug 28, 2007
Lee....

I would check the resulation of my JPEG photo. Sometime if there are to many KB's it won't download. I would agree and drop Roger a post. Good luck.
Web Reference: http://pamwinterbauer.com
0 votes Thank Flag Link Sun Aug 26, 2007
Pam Winterba…, Real Estate Pro in San Ramon, CA
MVP'08
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I may be jumping the gun, but it may be applicable, if your photo is in PRINT form (CMYK), even if it is a jpg sometimes this won't allow/show up. Photos have to be in RGB to work on the web. If you are using the exact photo you used for say a business card it may not work right. Good luck.
0 votes Thank Flag Link Sun Aug 26, 2007
Steve Ostrom, Real Estate Pro in Roseville, CA
MVP'08
Contact
Lea- Are you ploading the photo in the corect format? Usually gif or jpeg?
Web Reference: http://www.cindihagley.com
0 votes Thank Flag Link Sun Aug 26, 2007
Cindi Hagley, Real Estate Pro in San Ramon, CA
MVP'08
Contact
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