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Arugee,  in SoCal.

will realtors go the way of travel agents given all the information on the web?

Asked by Arugee, SoCal. Thu Aug 23, 2007

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WIth travel agents you can get feedback on a destination, airline, hotel etc. Granted I am certain their job involved a lot of hours and phone calls, but how do you gather arbitrary and an appropriate assessment of each individual home until you see for yourself or your client visits the property? Certainly you can gather the opinions on what a buyer or seller needs from you and cross-reference them with inventory, but I feel as though the amount of assistance needed, and with today's even busier daily schedule, people want the help and [great] customer service. There is still too much to be deciphered and information to be provide by and to the client for me to imagine that just yet, if at all. The legal side alone and personal service are still desired by many buyers and sellers. With all of the inspections, phone calls, photo shoots, virtual tours and coordination, I think travel agents are wonderful, but I feel as though our profession is much more complex than that. A general plateau of excellence that requires the assistance of a Realtor is still in high demand.
4 votes Thank Flag Link Thu Aug 23, 2007
Steve Ostrom, Real Estate Pro in Roseville, CA
MVP'08
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I would consult a travel agent for multi-destination travel or to somewhere I have never been before. Otherwise, I use the web.
3 votes Thank Flag Link Thu Aug 23, 2007
That is a very interesting question, ( I have to get a new line )
Arugee, your profile says that you are a Real Estate Pro. If you really think that. If you really think that being a Real estate agent is only the information on the web. You can do two things.
1. Get more training.
2. Find another career
Good Luck
1 vote Thank Flag Link Tue Sep 11, 2007
Mr.P, Other/Just Looking in Arizona
MVP'08
Would you buy a house on line? Do you think buying a house is the same as buying plane tickets?
1 vote Thank Flag Link Tue Sep 11, 2007
I think many web based business models are hoping just that! And I firmly belive they still think so and are doing everything in their power to "hack" our inefficient transaction and put themselves in our place. If we are complacent it could happen but the right model has yet to emerge. I flew 4 times in the past month and booked all flights myself. How many houses did the average consumer buy for his or her's own account last month, last year or in the past 5 years? Many will say 1, maybe 2. Guess what? There is no ONE button the consumer can click to accomplish and see to completion the thousands of thousands of steps it takes to pre-pare a home, find the stager, hire the conractors, get advice on this from someone who KNOWS the LOCAL market, package it properly, use relevant data in determing a price, enter it into a system s/he pays big dues to belong to, market the property in all the right spots, through a concise, invidually and property centric marketing plan, smoosh with hundreds of agents while all the time trumpeting the benefits of the subject property, find a buyer or cause one to be found, negotiate the contract while UNDERSTANDING the contract, dealing with all the loan requirements, an indifferent appraiser, overzealous home inspector, escrow officers, closing attorneys, see to it that all deposits are verified, no other houses need to be sold, all money is available for closing and then get ready to get all parties into escrow for closing. And up to this step get NOTHING IN RETURN!!! It's called a "contingent fee"!! How in the heck did I get this job!! A friend of mine who owns a very successful travel agency now does guided trips to the great wine growing regions of the world. He makes ALL arrangements but offers an experience not unlike our hard working Realtors as he overseas all steps to the client's adventure in a strange land. He knows the small intimate winery AND the winemaker's name a cat's name! Where to find the pest parma ham, that small dining experience at a lovely 2 star restaurant within the vines where the chef cooks soley for you! The best boutique hotels and what and where to avoid. This is how we've supplanted the travel agent analogy and always will.
1 vote Thank Flag Link Tue Sep 11, 2007
I would sure hope not. Buying a house is a much bigger investment than going on a vacation!!!
Web Reference: http://www.dianeglander.com
1 vote Thank Flag Link Thu Aug 23, 2007
That is a very interesting question, ( I have to get a new line )
Arugee, your profile says that you are a Real Estate Pro. If you really think that. If you really think that being a Real estate agent is only the information on the web. You can do to things.
1. Get more training.
2. Find another career
Good Luck
0 votes Thank Flag Link Tue Sep 11, 2007
Mr.P, Other/Just Looking in Arizona
MVP'08
Nope!!

Not a chance. You need us man.
0 votes Thank Flag Link Tue Sep 11, 2007
I certainly hope not! There is a big difference from buying a home and buying plane tickets. You usually can't end up in foreclosure with plan tickets, or get sued for fraud should you decide to sell you own tickets to someone else. Plane tickets have no value once the trip has been made, youf home will retainn value after you move in. Big difference!
0 votes Thank Flag Link Tue Sep 11, 2007
Interesting observation, but I think when you dig a little deeper than the surface it probably doesn't look the same. HUGE investment on the home purchase side. More legal considerations, more marketing considerations, less chance to be an expert. On one vacation I go to the same hotel, same time, same plane, etc every year. It'd probably be easier to have a travel agent set this up for me, but I know the people and the numbers and can do it myself. However if I had lots of flights, lots of hotels, on multi destination trip to countries than it might be nice to have an agent and guide. Of course I hear at the airport all the time...."oh you booked through X website" well you can't change it, you're stuck...you're out of luck, etc. Then there are the AX platinum card holders calling their 800 numbers having the travel agent find the next available flight on all airlines, changing the hotels, cars, transportation, etc. It just depends on what kind of value you want.
Web Reference: http://www.teamlyn.com
0 votes Thank Flag Link Fri Aug 24, 2007
Bruce Lynn, Real Estate Pro in Coppell, TX
MVP'08
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