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Deborah Madey, Real Estate Pro in Red Bank, NJ

How much does independent buyer search on the web influence the properties which you show as a buyers agent?

Asked by Deborah Madey, Red Bank, NJ Sun Aug 19, 2007

Jennifer Bukaty just responded to a the 4% comm vs. price thread stating that her buyers will find the property if she didn’t identify it for them. (tu2U) I am not minimizing the buyer agent role; not at all! Do you discourage appts for properties that you know are not a good match?

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I will not make any effort to dissuade a buyer from seeing a property they have found on their own; whether they got the property from a web search, word of mouth. Harmon homes, newspaper ad, or saw the sign.

I will fill out their knowledge from what I can find out on MLS, tax records, etc; I present that information objectively. I am glad that they brought the listing to my attention. (I may have already rejected it because it didn't suit the "criteria".) I am glad they did not go direct to the seller or the other listing broker or company advertising it. If it is not suitable for them or it is already sold, that hints to them that my search efforts are of value.

Well, the "criteria" is not written in stone, and I have no parental pride in the "criteria" I plan to add more in a later post but have to go show now.
Web Reference: http://www.metrolistmls.com
2 votes Thank Flag Link Sun Aug 19, 2007
Jim Walker, Real Estate Pro in Carmichael, CA
MVP'08
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I always preview a property for the client before we go out. Even if the client found the property directly. Now, I have run into a situation where the buyer had NO idea of the wreck she wanted to see; I gave her fair warning, and even gave her an out - but she was persistent, we went out and she was almost upset at me.... until she remembered my disclaimer...

I was out some gas and she trusted me from there on!
2 votes Thank Flag Link Wed Aug 22, 2007
I like how you said it, Jim; especially the no 'parental pride' part. Will be interested in seeing what you have to say after the showing.. Hope you sold the house.

Sylvia
2 votes Thank Flag Link Sun Aug 19, 2007
Sylvia Barry,…, Real Estate Pro in Novato, CA
MVP'08
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I do not presume to know what a buyer will want. I will tell them if the home lacks qualities they originally stated that they wanted. After working with a buyer awhile, sometimes you can peg the house they will want. But there is always that buyer that surprises you. I will explain what I think they will like about it and what I think they won't like about it. It is up to them if they want to see it. If I give my opinion a few times and we look, and they decide I was right, we will only have to look at a few before they trust my insight.
Web Reference: http://carriecrowell.com
1 vote Thank Flag Link Mon Aug 20, 2007
Like Jim, I'm always glad when a buyer brings a property to my attention. Even though I would like to be the one that finds them something they love, I also know that my role is more than just presenting properties. These days, with all the technology that is available, most buyers can find properties on their own. I believe the more important role as a buyer's agent is to advise them through the process, from why and how to make an offer, to close, and even post-close.

With that said, if my client makes me aware of something I've already seen on the MLS or through my own searches and passed up on introducing to them, I explain my reasons for why I thought it was not a good fit and, therefore, did not make them aware of to begin with.

Sometimes the information I provide is enough to change their minds altogether (i.e., info the MLS provided that illuminates certain facts that the general public is not aware of through other search methods); other times, they are still interested. In that case, of course I will honor their wishes and help them view the property, and then just advise in the best way I can to help them make the right choice.
1 vote Thank Flag Link Sun Aug 19, 2007
Patti Pereyra, Real Estate Pro in Chicago, IL
MVP'08
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I encourage my buyers to also search on the web. Chances are , I've seen the property that they are referencing and I can talk to them abut it.
Web Reference: http://www.cindihagley.com
1 vote Thank Flag Link Sun Aug 19, 2007
Cindi Hagley, Real Estate Pro in Pleasanton, CA
MVP'08
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Deborah,
If a buyer comes in and wishes to see property they've uncovered on the web, and I do not think the property will work for them; I will explain to them why I don't think it would work, and try to gently dissuade them from wanting to see the property--so that we may use our time more productively. Of course, if they are doubtful of my suggestion (but HOPEFULLY, they trust my judgement), I will take them out to see it. Otherwise, the client may get the erroneous impression that I am pursuing my own agenda, and putting that first, instead of their needs/wishes.
1 vote Thank Flag Link Sun Aug 19, 2007
Deborah....Good question.

I did not read the referenced post. After I have met with my buyers to do a buyers intake and they have been preapproved or sometimes prequalified I sign them up for a "Listing Watch" through our MLS.
The properties they are receiving have pretty much meet their request for a home so what they receive is pretty much a good match. We both receive the notification the moment the property has gone on the market.

I guess the short answer is we discuss the property prior to viewing it and also discuss what their wants are.
Web Reference: http://pamwinterbauer.com
1 vote Thank Flag Link Sun Aug 19, 2007
Pam Winterba…, Real Estate Pro in San Ramon, CA
MVP'08
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If I know a property that I have seen is not a good fit for my buyer, I will tell them the reason why I don't think it's a fit.

However, I will still show them the property if they want to. The biggest reason is that buyers do change their minds. Also, depend on the stage of their search, they might be more open to certain things. Working with couples also cause more split decisions. I guess I won't go on.

Also, if you don't show them the property, they might still go to open houses to see them, then everything can happen there.
1 vote Thank Flag Link Sun Aug 19, 2007
Sylvia Barry,…, Real Estate Pro in Novato, CA
MVP'08
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