Using Trulia in Woodburn>Question Details

Dave Christo…, Real Estate Pro in Gervais, OR

Trulia Feed Submission Problem

Asked by Dave Christoff, Gervais, OR Fri Jan 2, 2009

I've being trying to submit a feed to Trulia for several months now, with no success. I think I've submitted 3-4 times total, never in the same month. About half of those I didn't get any acknowledgment whatsoever (and I've been watching my spam box too), and the other half I got a message telling me I'd hear back in 5 days. I never heard back after that, and my responses to those emails have gone unacknowledged.

As far as I can tell the feed is valid and meets the requirements, so I'm not sure what's going on. I'd appreciate any help. Thanks!

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Answers

3
Thanks for the quick responses Emily and Winston! Definitely appreciated.

Winston, I've made the changes requested in the email. I haven't heard back in several days, so I'm trying this again in case there is some issue with email like before. Let me know if any additional changes are needed.
0 votes Thank Flag Link Thu Jan 8, 2009
Hi Sam,

I have replied to the ticket that you submitted. Please check your email for feedback.

Winston Wang
Trulia.com
0 votes Thank Flag Link Fri Jan 2, 2009
Hi Sam,

Thank you for alerting us about this. I'm very sorry that you've experienced so many difficulties submitting your feed to us. I've asked our Customer Service Team to look into this issue and one of my colleagues should post an answer here with more information very soon.

Best Wishes,

Emily Gibson
Community Moderator
0 votes Thank Flag Link Fri Jan 2, 2009
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