Can this agent and get another. Don't walk - run!
If this agent does not call you back can you guess how strangers responding to advertising are treated.
All the best,
The R/E Maven
Sounds like you've got an agent that is practicing "list and disappear" .... although it isn't easy to terminate a listing agreement, if the agent continues to not perform, then you should put her on notice and insist on a meeting with her broker to discuss just that.
Good luck to you.
Search and connect at http://www.feenick.com
Perhaps there is an illness or other emergency involved. If so, contacting the agency should be helpful. Your contract is actually with the agency, and another agent may be able to step in to help out, depending on the circumstances, maybe permanently. Good luck.
Did the agent give you an option to cancel clause in the contract, check your listing contract.?
It's especially painful to me because I think communication with clients is so critically important in this field. If you need help figuring out who the broker is, or you want further advice, feel free to contact me.
I hope you can get a better agent soon, and that you get your house sold quickly.
It seems to me that with this market and so many agent having to get out of the business to find other work, we're seeing a lot of listings that aren't being represented properly. I don't know if we're in that boat or not, honestly. None of the other houses on our street are moving either.
Trying to work out a partial forfeiture of commission will probably be even more of a mess than is happening now. Go to the top--call the broker.
Tell him or her exactly what you told us here. I think that either having the broker assign another agent to your home, or cancelling your listing agreement altogether, will end up being the solution.
There might be extenuating circumstances to explain the agent's behavior--BUT that doesn't get your home sold!
If I were a broker who had this problem, I would either take the listing on myself, or offer it to the most dependable agent in my office. And I would be checking on that agent frequently! Or I would let the Sellers out of the contract.
Best wishes to you and good fortune on the sale of your home. Linda
Sorry to read of your predicment. My first question to you would be, "How well do you know this agent?" Relative or Friend? If you know her beyond this business transaction, then you probably want to sit down one-on-one, and have a heart-to-heart. If this is happening to you, it is probably happening to her other clients. There may be forces at work beyond her ability to handle--she may need a friendly ear. That doesn't excuse her non-professional behavior, and I'd want to make that very clear to her. A friend of mine would call that a "Jesus come to meeting moment."
Beyond your concern for her as a person, you have a house to sell, and need to know the professional retained to accomplish the task is capable and committed to fulfilling that commitment.
Perhaps, three steps should be taken:
(1) confront the issue immediately and get a resolution [I'd tell the agent that I have a 3 step plan, and that my intended next step is to
(2) call the principal broker [this is the person you actually hired] and lay your cards on the table--"get it corrected or release me from the listing contract." The broker will not want to lose your business and will want to resolve your problem--offering to counsel with her, and/or assign another affiliate to your listing. The broker don't want you to move to the third step. None of the options beyond step 3 are attractive to the broker.
(3) Take action to get your house sold without them. Your options include the following:
a. Get an attorney (that will cost money he don't want to spend)
b. Contact Local/State Real Estate Commission (that can cost money and lots of paperwork), and/or
c. Go public with your disatisfaction. (Real Estate agents love/need advertisement, but not this kind.)
One final observation: If your agent is a REALTOR, there is a code of ethics that has been trampled. That also suggest that both agent and broker (1) know better, (2) want to do better, and (3) probably will. I've been around thousand of REALTORS in past 25 years, and 99% are quality people--professional people, and none of us are happy with the way you've been treated.
Please pursue this immediately. That agent will become a better agent from this (or get out of the business). You will be a better person and home seller (or sware "I'll never move again.") None of us want that! Good Luck, and Happy Resolutions.
R. Fred Cope,
The Realty Association, Nashville, TN
The brokerage is entitled to a commission if the property is sold while having a contract with them. They may also have put a "protection period" after the ending of the contract. (See the "Exclusive Right to Sell Listing Agreement" Section 3 of the contract. For how ever many months the agent filled in, any one that seen the property during the listing time and makes an offer after its expired.... the company will still be entitled to a commission. Talk to your agent to see if there has been a reasonable explanation for not following through with anything she has said. You can talk to her Broker at anytime. If you choose to cancel the agreement with the agent and company, make sure it is all in writing and that they withdraw it unconditionally.