Using Trulia in Florida>Question Details

Ray And Karen…, Real Estate Pro in Mount Dora, FL

Why are my points down to zero?

Asked by Ray And Karen Levy, Mount Dora, FL Tue Apr 26, 2011

Yesterday I was on my way to VIP 2. Now I have zero points whats going on? Help

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4
BEST ANSWER
Hi Karen and Ray,

This issue affected all members across the board, however our engineers are addressing the problem and many users are reporting that their point display has been restored. If your points haven't been restored yet, please note that we don't anticipate any loss of data, so your current contributions will be accounted for once the display is fixed.

Thank you for your patience while we fix the problem!

Best Wishes,

Emily Erekuff
Community Moderator
0 votes Thank Flag Link Wed Apr 27, 2011
seems to be all take n care of!
0 votes Thank Flag Link Wed Apr 27, 2011
I called and the recording said the offices are closed. It's 4:03 pacific time and they say they are open till 7:00 PST.
0 votes Thank Flag Link Tue Apr 26, 2011
Karen,
Good question, I just checked mine, I am a VIP 2 (which still shows) but shows my points at 0.
0 votes Thank Flag Link Tue Apr 26, 2011
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