I recently listed a property and the old agents contact information is still on my page, how do I update the listing to have my contact information?

Jan Hompesch
Agent
Warren, NJ

Answers (2)
Emily of Trulia
Other/Just Looking
San Francisco, CA

Hi Jan,

Thank you for reaching out to us about this. I've alerted our engineers about this situation and hope to have an update for you soon. Thank you for your patience in the meantime.

Best Wishes,

Emily Gibson
Community Moderator

Mon Oct 12 2009, 10:52
Francesca Patri...
Agent
Wall Township, NJ
FIRST ANSWER

I've noticed that Trulia has taken stepts to preclude this from happening, but as with any technological advance, changes take time.

Simply email customer support and advise them of the situation . . . . in experience has been that they have been most accommodating.

However, if the agent contiunues to provide a "feed" of the property to trulia , it may be an ongoing issue, at which point, I have been forced to contact the agent direct regarding the issue . . . and they should gracefully comply as per REC/NAR rules.

Love and Peace,
Francesca, ePro, SRES
732.606.2931 (Direct 24/7)

Fri Oct 9 2009, 18:40

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