BEST ANSWER
Hi Nick,
I'm sorry that your experiencing difficulties editing your profile photo and I'm sorry that we didn't find and answer your question sooner. Please be sure that the profile photo you are attempting to upload is no more than 4MB in size. Please also be sure that it is a jpg, gif, bmp, or png file.
If you've verified that your photo file meets these standards and you still experience problems uploading the image, please contact our Customer Support team via the link below for further assistance.
Best Wishes,
Emily Gibson
Community Moderator
Wed Sep 9 2009, 12:30