Yesterday, I called to find out that it was a Realtor on the Island and he was just "seeing" who would call him back - he said I was the 10th - that's right 10th - person to call him within 5 minutes.
This explains why most people give a bad phone number.
Buyer leads are great and Ive had enormous success with them - but I will not be renewing the Seller Leads (stuck in it for a year - ugh! - and no refunds)
Absolutely nothing trumps getting face-to-face with folks when it comes to earning quality leads and getting referrals.
I highly recommend to market with purpose. Hard work, knowing your market area well and having a proactive, outgoing personality is a must in this industry. Every day presents an opportunity to "meet and greet" folks. I spend my money and time updating my education where it matters in my area, not randomley. I'm not an acronym type professional. I invest time and talk in real-time with lenders, real estate attorneys, appraisers, contractors, and inspectors to stay up-to-date. Presentation of your business is everything!
My ongoing success has come from taking care of my database over the years and staying in touch frequently. I do random surveys to my database...they talk and I listen. My business is nearly 100% referral.
Everybody in this business has ample opportunity to change their business...if they want. Technology has its place in the industry, however, in any business nothing trumps face-to-face activity. It will lead to success.
Thanks for nothing trulia, I love your great customer service and your business ethics.
After fielding nine alarmingly abysmal buyer leads since signing on with Trulia Pro in September, I thought the bar couldn't be lowered any further. Au contraire. This morning's chipper inquiry concerned a $15,000 mobile home in Palm Springs. This, after a succession of requests for $50,000 Palm Springs condos (not even available at the bottom of the market) or the Brit who thought he might buy a few mobile homes for perhaps $35K each. Or the Canadian asking about the million-dollar manse that Trulia had erroneously listed for $149,500 since a critical zero had been dropped.
I can only surmise that my name appears next to low-priced properties while agents expending more advertising dollars are garnering placement next to higher-end listings. Or perhaps the vast majority of Trulia users who actually ping a Realtor for assistance are bottom feeders while deeper-pocketed buyers have their own agents and merely use the site for investigative purposes. Since I've never fielded even one inquiry on a reasonably priced property, the results seem conclusive.
I've written to Trulia twice now, first articulating my professional unhappiness with the low-quality leads, and this week asking for better quality buyers or a refund of my money. To use a pertinent phrase from Chris Christie's unfolding scandal, the response has been "Radio Silence."
Either way, it's terribly discouraging and I will not be renewing my subscription after the six-month trial.
This policy shows that they are only interested in generating revenue not building a solid customer loyalty base. Hope they get a handle on this. Perhaps a little Acitve Rain influence may sprinkle down upon them soon.
Those of us who have been on this site for years and helped many folks, we are finding our "status" has changed to nearly nothing; however, we now understand that if we pay a large fee we could buy back our status, or so that's what most are interpreting, to get back what we had earned over the years.
It is tough for me to see excellent agents and brokers who have earned their place/status on this site and then be reduced to marginal status. For this alone I would not pay them a dime. Thanks for the post.
I got 5 leads, out of which 3 never called me back., and they were 50 miles from the areas I work. I got 2 leads which were fake leads, One of them was looking to use realtor for some phony business he is conducting.
One of them was for 29K, almost 80 miles from my home! Even though I have updated my lead preference to 100K and above I only get leads which are 29K....
My account executive while signing me up gave me his phone number, which he never answers and never even calls me back either, he always emails me, I will call you back I am in a meeting, it is some kind of endless meeting which he never gets out of and never calls me back!
Trulia is such a scam....PLEASE KEEP YOUR HARD EARNED MONEY WITH YOUR OWNSELF AND DON'T GIVE TO THESE THUGS!!!
I would highly recommend the Pro Product to promote yourself and your own listings.
As far as purchasing buyer or seller leads, the minimum is a 6 month contract and they will NOT let you out of it no matter what. The leads they provide are low quality but what makes it difficult is they sell the leads to at least 3 Realtors at a time so the potential client is bombarded with emails, phone calls, and sometimes visits to the home. This approach causes the potential client to become understandably hostile. If your OK with that then you might get a handful of potential clients.
I will always remember Trulia fondly for those golden years.
The past year it has slipped down to just "good" Real Buyers in the low price range, and people looking to rent.
First time "Investors" fresh out of seminars or get rich quick books looking for cheap, cheap homes at 50 cents on the dollar.
Where have all the middle and high end buyers gone?
Using Trulia for home searches has always sucked. The search results were always fouled by fake list prices posted by Realty Trac.. Now the rental searches are fouled by fraudsters.
It might be better for you in TC though.
I wouldn't count on it to do everything you need....make it one of many lead sources.
It's a great tool for buyers, and I can appreciate that, but as far as lead generation it is non existent. Save your money.
Since they changed the system in April, I've gotten 0 leads. When I call to complain, I'm told Trulia is giving me quality leads only! I'm getting no leads at all. This is an expensive waste of money. I can't wait till my contract is up.
Trulia generated leads in misconduct way by posting low price listings from 2011 so low qualified buyers gone crazy to find out! Correct: no answer neither I called or email!!! Trulia keep press charges on this 6 months terms !
How can trulia has the right to collect a term service . When there is no terms and condition disclosed upfront ???
Anyone ever tried to find out ?
".... I get a discount on Trulia leads for working for them. I bought leads for myself from Trulia and made a commission for doing so ....."
Of course it is clear Derek's post is self serving but that understandable.
How many Trulia employees are buying Trulia leads and reselling them as referrals?
Of course we all understand this is a viable business model for a part-timer. And you can spend your entire career getting referrals payments and never ever, meet a buyer or seller.
You must understand Dereck's business model to realize how disconnected it is from what the majority of real estate agents, those who actually meet the buyer and seller, encounter.
Of course I'm not Derek bashing, he simply is unaware of the reality of full time agents. If you believe part-timers are the best source of information regarding your success as a committed real estate professional, then Derek and Trulia is the resources to which you should turn.
When my contracts expire, I will not be renewing. Very expensive and the results have been awful.
As you have read, the overwhelming response to paying Trulia for leads is, "That's a bad idea."
Some say a great profile, or extensive Q and A engagement or blogging is the secret..but even then, as Jim points out,,,,it hard to say, it is like String Theory, hard to prove.
We are all marketing experts here.
How can you leverage Trulia's presence in your market place in a way that is MEASURABLE?
I won't reveal my strategy here to discourage Truila from making it a 'FEATURE' for which you must pay.
There MUST be a reason why I am here.
There is 41 showing in my Trulia leads queue, which I will never call, but that does not mean Trulia is not integral to generating additional business for me.
You can leverage Trulia to generate additional business without creating the hazards and perils that you may be held responsible for at some time in the future.
If you don't want to contact me, take a look at my footprint on Trulia. A light should come on.
Best of success to you,