As in most stories in life, we do only receive the storyteller's side. I work with a lot of divorcing couples who need to sell. It's amazing how each describes their current conditions and the other soon to be "ex". If I only spoke to one and not both, I would have biased judgements working against me.
I don't know if agents here are quick to bash other agents because they are hoping to pick up their business? on a site like this (nationwide) that seems unlikely. If it's frustration at the sometimes total lack of knowledge, I can certainly understand that. I try to keep my comments "professional" at all times, though.
I also wish there would be more CE requirements. The bad agents will outwardly outweight the good. It's Pareo's law: the 80/20 rule. That's why a site like this is so helpful. The public can see that there are knowledgable, helpful agents out there. It certainly doesn't help when agents outwardly criticize eachother and tell people to act so impulsively by going to the Real Estate Commission without a full understanding of the situation.
I also agree with your concern regarding one agent telling another consumer what their broker/agent should be doing for them. We don't all work for the same commission rates, therefore, our level of service is not standard.
Accusations on Trulia are highly uncalled for. Eventhough you have 213 postings, you haven't been around long enough to really get a grip on what is going on here. Deborah is one of the finest agents on Trulia.
It is not a question of whether or not one is "breaking the law." This is a public site and you should post with the professionalism you speak about as you are representing (in some part) our occupation.
You bring up a good point. I too have read the responses sometimes and thought it sounded more like a witch hunt. I expect that most of us are passionate about what we do. We often have to defend ourselves and our profession because someone has blundered and left a bad impression on the general public. It is good to keep in mind that we are only hearing one side of the story. On the same hand, we do not have the name of said Realtor, so we are speaking in general terms in most cases. It would do us all good to re-read our answers before we hit the submit button just to make sure we are saying exactly what we wanted to say and in the right tone.
I always try to give the benefit of the doubt, especially since, as a fellow agent, I completely understand how difficult or unrealistic a client's expectations can be. But I'm also not blind to the fact that there are simply some agents out there that do not measure up, giving the rest of the industry a bad name.
Thanks, though, for giving me something to think about - as always.
Yes, I am quite guilty of sometimes jumping to quick conclusions... I did so just today, with a fellow Trulian, but this took place and was resolved peacefully in private emails and NOT on the public forum. On the few occasions I've made this major misstep publicly, I was called out, and I apologized. There have been a few times when I did not back down--when the comment/opinion was just plain wrong (IMHO), unethical, or illegal. We will never get all sides of the story, so we must respond to what is presented. I often ask the OP questions and to re-post for clarification--some do, some don't. The ones that do often reveal pertinent information which they usually did not even realize was imperative to answer their question correctly! The consumers are here because they really don't know. But thank you for the polite reminder that we should be a bit less judgemental--that's a voice I often need to hear. Feel free to beat me up when I'm badly behaved. I'll either apologise or come up with a better argument and/or supporting facts!
I've been distracted, on vaca, and then injured--so I've been off Trulia for about a month now (and I had a terrible withdraw--quick, someone develop a treatment!). I picked up a bit today while catching up on my backlog of emails, and sensed a negativity between the RE Pros that did not seem to exist before I left--I find it disturbing... What gives?
Trulia is not like the other real estate "social" sites because we DO self-police, and so many of us really care about the quality of information which the consumers receive. This commitment to quality will put Trulia on top of the real estate web-site heap. I don't much like the public bickering either, but when a questionable post (Q or A) is made on a public forum, the required response/correction needs to be public as well...
Second, I think the self policing is working. Because we are able to be honest here, we can tell another poster if we think they are wrong.
Third, by having someone debate our opinion (I think in many cases myself, Jim and Sylvia) we do learn to see another side of the story.
Finally, people are really going to do what they want to do. They intentionally don't want to tell you the whole story because they know they are also at fault. They don't want you to be outraged at them, they want you to be outraged at the issue they are bringing up. I think it is along the lines of how you deal with a child. You tell them, "It's not that I don't like YOU. It's just that I don't like what you DID." Again, the self policing has worked really well in keeping personal attacks limited. We are attacking the actions, not the person.
If the bickering and High School antics is what the consumer is looking for. They have certainly come to the right place.