I am sorry to hear about your short sale experience with a 3rd party company. There are a handful of short sale negotiation companys that have just "recently" set up camp. There are real estate courses and are about 3 hours long and receive some type of short sale certification. 3rd party negotiation companies attend a similiar seminar and advertise as knowledgeable negotiators. The bottom line there are good and bad in each group and who ends up at risk is the homeonwer facing foreclosure.
I am a 3rd party negotiation company and have been successfully working short sales since 2006. I represent both the homeowners and real estate agents. All my business is by referral and I am intent on keeping my reputation in tact. The only way to do that is to be honest about the process, liabilities to the seller, and the outcome. We are transparent with the owners, agents, and lenders. That protects everyone.
If you have been working short sales as long as we have then you will agree that there are some short sale transactions that happen in 2 weeks and some that take longer. But for many of the agents and companies if they have one that gets approved quickly they will market that point strongly. My company never states the best case always the worse case. The reason it is easier to prepare for that.
I hope that you don't give up on 3rd party negotiation companies there are some good ones out there with strong ethics. Once we are involved in the transaction our goal is to continue building positive reputations of the agent and ours by first keeping the clients best interest at heart and not the paycheck. A primary directive of my company that has served us well and our team of agents.
Loss Mitigation Center