Michael, by independents do you mean agents that are in a small brokerage or on their own? I opened my own brokerage a year ago and so far have not hired any agents. Networking is a must for me. I have agents all over the country I receive and send referrals. Without networking I doubt my business would be successful.... more
In my experience, both types of clients exist. There are some who want the agent to take complete control and run the whole process and others who want complete control themselves, placing the agent in a position where they listen, provide a few options, but mostly just executes their wishes. The trick is to determine early in the relationship which level of service they prefer. I have found that asking in the early stages of the relationship is a good thing to do. "Mr/Mrs client, I can provide this type of service or that or any point in between. In a perfect world, how can I best serve you?"
Hope this helps you.