Certified Short Sale Agent
Coldwell Banker- Casa Bella Realtors
I am sorry that you had such a terrible experience in Ocean City. The fact that the Broker/Realtor was also the property owner cut off one avenue of complaint, which would be to turn to the booking agent for help. DId you find out if the Broker/Realtor was also the broker of record for the agency you booked through? If not, you may try appealing to the head of the brokerage for help. Businesses do not like to have unhappy customers, and although you may not get what you want, you should at least be listened to with empathy and a desire to help. If you were within Ocean City, the local board is the Ocean City Board of Realtors http://(www.ocbor.com, 609-399-0128). You may want to call them for an update. I am not an attorney, but you can also explore suing in small claims court to recover part of your expenditures. In NJ if the claim is over $3,000 it gets more complicated; below that number is small claims; above it, up to $15,000, is special civil. I have included a web link to the self-help center for New Jersey courts so you can see what it might take for you to file a claim yourself.
Please try Ocean City again. There are lots of reputable realtors here and some great vacation rentals!
Monihan Realty Inc.
First, I am sorry for what you are going through. There are a few in every industry that will do what they can to scam, but 99% of Realtors are hard working, caring people.
There are two ways to go after this particular character. First is to request an investigation by the real estate commission in which the link below is provided.
The next is to file an ethics complaint with the local real estate board who has processes to follow but is very pro-active in the pursuit of what is right for the public. Because I do not know where the Realtor is, I cannot direct you. You may want to visit http://www.njar.com for that info.
If found that the company has done wrong there are fines, levies, loss of license, etc that would be incurred. And of course you have the ability to litigate and hopefully recover damages if they are found guilty.
I wish you good luck.