99% of the answers posted here are completely against buying from LL. It seems that the same story is being told over and over again. With that in mind, you are being fairly warned by consumers like yourself. If I were you, I'd run the other way. LL's ads have always caught my attention because they're slick, colorful and the prices seem very low. Which leads us to another old but true addage, "If it looks too good to be true, it probably is........." The LAST thing you want in your home is formaldehyde, OMG. There must be tons of flooring companies in and around Hoboken, go find one!!!
Boca Raton-Miami Beach, FL
I have included the link below for the type of flooring I purchased. Follow the link and towards the bottom of the page, you'll see the tabs that say specifications, accessories, and "review"s. The reviews tab gives you all the feedback from people who have purchased and some people posted before and after pictures so you can see how the wood looks when it's laid down. This is actually how I made my decision to purchase the type of flooring I want.
Hope this answer helps!
Not true. This flooring has only been in place four years now and it looks like it was installed in 1980! I would not recommend bamboo floors -- except for their beauty. Good luck.
By mid February, a gap began forming at a kitchen island and ran to the opposite wall, about 11 feet. It rapidly grew to a gap 5/8ths of an inch wide, running the full length of the seam, and jumped laterally at an end joint to the next seam over. A zig zag gap.
There are now, around the perimeter of the room, at least 12 smaller gaps, some as wide as 1/4 inch and four foot long.
In isolated cases, the flooring has shrank lengthwise, leaving gaps up to 1/8th inch at an end joint.
Also,, the surface of some of the planks have seemed to have "crinkled" and are no longer smooth. Cupping does not appear to be a problem.
After a long period (basically waiting on LL) and submitting a questionnaire and photos twice, I received a form letter this past Saturday (21 June 2014) from the "Customer Care Review Team" essentially giving all the reasons for flooring problems and any problems had to be someone's fault other than LL. The letter was not even signed.
It did say that If I want to refute their decision, I could have the floor inspected by a certified inspector (which they gave a couple of names - sounds chummy) at my expense and they would reconsider my claim. One inspector quoted a $450 charge and I have not heard back from the other one yet.
We are disappointed and upset with the flooring, but are very disappointed and aggravated about the total lack of response and effort on the part of Lumber Liquidators. My teeth are clinched as I write this.
I am glad I found this website because I was thinking of buying Morningstar Bamboo Flooring from LL. Now I don't know what to buy. I live in the Lakewood area (CA). When we bought the house, it already had bamboo flooring in the front part of the house. I want to continue it throughout the house. Does anyone know of a reputable bamboo flooring store in the Long Beach/Orange County area (CA) area?
The above address is to a video regarding Morning Star Bamboo. I've had this installed in my house and I'm having the same problems. The product is defective! It shrinks, separates, and the clicking magnesium does not hold which causes the boards to separate and cannot be fixed unless the boards are removed. Not to mention the formaldehyde that is used in the adhesive which is 4 times the level and a carcinogen that can cause cancer. My husband and I both have been experiencing sore throats and coughing since this floor has been installed. I have done everything to the book as far as humidifiers, taking care of the product (never thought I would have to babysit my floor) and I still have separations and boards that have un-clicked throughout the rooms where it was installed. It looks horrible and is an embarrassment.
I don't reccomend anyone buying this product.
Good Luck to all of you!
My name is Jessica, and I am a legal investigator. I am looking into consumer complaints regarding Lumber Liquidatorsâ€™ bamboo flooring, and I would like the opportunity to speak with you regarding your experiences. Please contact me by email at email@example.com or call me at 800-901-5119 at your convenience. Thank you.
It might be worth checking out, at least you know their warranty policy is better than "Liquidators".
GOOD LUCK with your floors.
Boca Raton, FL
We live in Colorado, a very dry climate - very little humidity - no problems with buckling or anything. I've read some stuff about bamboo floors becoming too dry, but it looks as beautiful as the day it was installed!
There have been a few light scratched from moving a chair without padded bottoms across it. I used a slightly dampened rag to buff it and it came out. There's still a light dent, but hardly noticeable. I think you've just got to be careful and care for bamboo floors just like any other hardwood floors.
I've heard about the formaldehyde concerns, but haven't experienced any ill effects (yet...), I heard that formaldehyde comes out if you try to sandpaper the floor in order to refinish it.
"Morning Star uses urea formaldehyde, which information indicates emits more gas than the other form of formaldehyde. However, I do not know what is considered to be a safe level of emission. The data I received was provided by Lumber Liquidators and is titled Material Data Safety Sheet. I learned that the EPA was holding public hearings in the spring of 2009 to study the potential toxicity of formaldehyde in wood products used residentially and commercially, but I don't find anything current on its website." from http://forums.consumerreports.org/n/pfx/forum.aspx?tsn=1&
Here's some more info:
& updated from that article: http://www.treehugger.com/sustainable-product-design/bamboo-
January 25, 2013
I was wondering if you ended up getting the bamboo floors from Lumber Liquidators and how it worked out. I'm also thinking about getting the tiger strand version from LL but keep reading conflicting reviews on LL. Any help would be greatly appreciated!