Often times we see association boards that either usurp powers or neglect responsibilities. In this case you will have to take an active role in producing a change. You may need to gain the support of other members of the community and petition the board to meet to address your situation. The by-laws will provide you with information on quorums and proxy votes for any such meeting.
Unfortunately, if you are still unable to get a response from your board you may need to procure the services of an attorney. I do not recommend this as it is usually not necessary if you do enough follow-up work to get some positive traction with your situation.
If you do not have a copy of your master deed and by-laws, you can get one from the assessors office. There will be a nominal charge for producing the copies. You can order these documents online at condocerts.com. If you have a friend in the title business, they can simply pull the information from the courthouse retrieval system in your county.