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Dave83, Other/Just Looking in Doral, FL

Our business keeps getting fraud orders from 2630 Northwest 112th Avenue, Doral FL 33172, along with other trulia locations.

Asked by Dave83, Doral, FL Thu Jul 12, 2012

Some one is stealing credit cards and using this address along with some others for a ship to address.

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Answers

27
Good Afternoon to all, in name of SKL Express I would like to clarify some of these statements:

First: We ARE NOT a fraudulent company, it is true we are a freight forwarding company and we work sending packages or shipments to Venezuela, Colombia and Ecuador, being our strongest business with Venezuela.

Second: The enrollment on our webpage is absolutely online and free, unfortunately this means that anyone can become a 'customer' for us, (most like Amazon.com or I'm sure a lot of your websites as well) and this is also the case for the vast majority of the Courier Companies that work with South America. (i.e: Liberty Express, which is completely unrelated to us)

Third: We do not have any means whatsoever to verify that the orders our clients place online are legitimate or not fraudulent, we do not receive any kind of credit card information when a package arrives, nor do we place orders for them, clients are 100% responsible for what and how they purchase things online.

Fourth: When the package arrives at our facility it is introduced to our system in around 2-4 weeks AFTER it's been received, and even then we wait for the clients to pay for our freight charges BEFORE we send the package (We DON'T accept credit cards to pay for the freight, they must deposit in our accounts in Venezuela, in Bolivars, in advance and we don't receive any USD from them).

Fifth: The entire process can take anywhere from 2 weeks and up to 3 months, sometimes more. We do not "play dumb", we know that in spite of our biggest efforts to avoid this, there is really limited things we can do. But if during the time the package is in its way to us or in our facility we are contacted by the seller of any of the items, stating that the order was placed with a fraudulent credit card information and you want the package back, we will happily return the merchandise back to you! All we need is an email from you requesting the package back, a copy from the invoice and the shipping label.

Sixth: Skycel Express is our counterpart in Venezuela, they're a domestic shipping company and they receive our fright and distribute it to our clients, like us, they are NOT a fraudulent company.

Seventh: We have been operating for around 7 years now and we only moved ONCE, and that was on 2011 simply because we needed a bigger warehouse. Not because we were "getting too much attention". Oh, even after we moved, neither our website nor our name changed.

Eighth: We have all of our TSA regulations and permits up to date and we comply with their guidelines, we also have scheduled and unscheduled check ups from them, and we have complied with all their requirements, there's a reason they still haven't shut us down. We have had also visits from the Police who have come and inspected our facilities in several ocassions. Don't you think that if we were "basically here to help crime groups" one of them would have shut us down by now?

Ninth: If anyone out there has been subject to fraud with a package that has been sent to our address and would like to get it back, please feel free to contact us to arrange the return. Our contact information is (305)477-7094 and (305)477-7095. We have a lot of honest and sincere clients that have worked with us for many years, but like everywhere there's also a percentage of bad people who is willing to harm your business as well as ours.

Tenth: Lastly, I would like to offer everyone here our most sincere apology for all the problems encountered with the shipments to our address, sadly we have no control of the packages being shipped to us. But I will assure you once again that even though we're not responsible for the actions of the people who use our service, we are a serious business and we're here to help YOU and your business too. Please, contact us if you would like any further information.

Regards,

The SKL Express LLC Team
http://www.sklexpress.com
3 votes Thank Flag Link Fri Mar 8, 2013
scammers and thieves assisting Scammers thieves!!!!!
Flag Mon Nov 23, 2015
Try answering your phone.
Flag Wed Jun 10, 2015
SHAME ON YA'LL.
Flag Wed Jun 10, 2015
Good morning Rina,

I apologize on our behalf for the troubles you may have encountered, but I would appreciate it if you got your facts straight before putting such harmful (and false) information regarding our business online, specially when you have no solid grounds for it. As I've said before, if your company shipped any items to us and would like to get them back, please contact us at your earliest convenience so we can verify if the items are still in our warehouse. Our contact information is above.

Regards,

SKL Express LLC


Really?!?!?!?! YOU LIE. Maybe your employees should learn ENGLISH and customer service. But lets start with the ENGLISH.
Flag Fri Jan 16, 2015
Fraudulent orders are coming from lots of different IP addresses. Here are a few: 201.208.115.109 190.79.50.172 181.208.168.174 201.208.115.209
They are using several names. Yoendry Mendoza. Juan Blanco. Geremi Geremi. David Chirino. Manuel Materano. Jose Otamendi. THIS COMPANY SHOULD BE ASHAMED.
Flag Fri Jan 16, 2015
Now they are just picking up the phone and hanging up. Nice customer service SKL. Maybe have some employees that speak English. Might help you help your customers....as you say you want to do in your statements.
Flag Fri Jan 16, 2015
We have rec'd 22 fraudulent orders from "customers" of SKL Express LLC. Only 3 of them were processed, then we noticed the pattern and did not ship anymore. Calling this company is a joke. After trying to call about 20 times, someone finally answered. SURPRISE.....No one in the entire company speaks English. They really like to hang up on their customers. Their 10 statements are also a joke. No one there will help. But, how can they? NO ONE SPEAKS ENGLISH!!!! Now, they just refuse to answer the phone. Just trying to get my merch back, as you say we can do in your statements.
Flag Fri Jan 16, 2015
Just received several individual orders to be shipped to SKL. Unfortunately already shipped the 1st before I figured things out. Now, after reading this post I attempted to call SKL in order to get this package returned as they claim they will gladly assist with in case of fraud. Tried about 12 times between the 2 listed phone numbers and the phone got picked up three times only. 1st nobody could assist as to my surprise there was no English speaking person in this entire international company, was asked to hold and then got hang up on. Latter, the phone picked up and hang up immediately (twice) after which I gave up as it became clear I am only wasting my time. To conclude, definitely no will to combat crime at their end, and therefore this long 10 point statement turns out to be jut bull.
Flag Fri Nov 14, 2014
Just received several individual orders to be shipped to SKL. Unfortunately already shipped the 1st before I figured things out. Now, after reading this post I attempted to call SKL in order to get this package returned as they claim they will gladly assist with in case of fraud. Tried about 12 times between the 2 listed phone numbers and the phone got picked up three times only. 1st nobody could assist as to my surprise there was no English speaking person in this entire international company, was asked to hold and then got hang up on. Latter, the phone picked up and hang up immediately (twice) after which I gave up as it became clear I am only wasting my time. To conclude, definitely no will to combat crime at their end, and therefore this long 10 point statement turns out to be jut bull.
Flag Fri Nov 14, 2014
We have also received unusual orders from this and other addresses in the immediate Miami area. They are always for similar items in similar dollar amounts ($400-700), with different names and credit cards. The police told us, "No victim, no crime," so contacting them is pointless unless someone reports money stolen. But we will not process any of these orders. Whether SKL is legitimate is not the issue. Someone is stealing these credit cards and the more small businesses that report it the less likely these fraudsters are to succeed. I search every order now on antifraudster.com and this address came up with other fraud reports attached to it. Do yourself a favor, and shred these orders.
Flag Tue Sep 16, 2014
This is "re-shipping" fraud run by two companies http://www.sklexpress.com and skycelexpress.com. Despite the fancy websites, they are basically there to help South American crime groups. How it works: The person in Venezuela orders products with a stolen card using an "American" address (i.e. th reshipper in Doral), then the product is sent to Venezuela before you get the chargeback. The company will try to play dumb, saying "we are just package forwarders". They make their website look like a large international company, while in reality it is just a rundown warehouse.
All you can do is blacklist the address from future sales. Unfortunately, this scam will continue because the forwarders just set up new addresses and websites once they get too much attention. In fact, by the time you read this they will have probably moved again.... different website... different address.
3 votes Thank Flag Link Sun Feb 3, 2013
They may be "just forwarders" but they aren't doing a legitimate job. My company has dealt with MANY forwarders over the years. Most are legit some are sketchy. But just because they're sketchy doesn't mean they are fraudsters themselves, it just means they are lazy and only care about the bottom line.

A legit company will set up shop, not outright scam their customers and get the job done. This defines SKL.

A GOOD company will check out their customers, not make excuses and help in any way possible. Most of the GOOD freight forwarding companies not only take, but REQUIRE a credit card and then check that card to make sure it is not stolen. They will keep track of their customer's shipping history and flag the ones they feel uneasy about. The good companies will answer the phone, talk to the merchant about the customer's history and give you a fair opinion. I have had companies tell me not to ship to someone. This is a good company. SKL, you are NOT a good company.
Flag Wed Aug 26, 2015
You obviously need to review the facts about the company before you get upset and start bashing them. They ARE just forwarders. Just because your fraud settings aren't as good as they should be, doesn't mean that you should take it out on this company.
Flag Wed Sep 18, 2013
Good morning Rina,

I apologize on our behalf for the troubles you may have encountered, but I would appreciate it if you got your facts straight before putting such harmful (and false) information regarding our business online, specially when you have no solid grounds for it. As I've said before, if your company shipped any items to us and would like to get them back, please contact us at your earliest convenience so we can verify if the items are still in our warehouse. Our contact information is above.

Regards,

SKL Express LLC
Flag Tue Mar 12, 2013
Thanks to SKL Express for the clear communication.

I just simply do not ship orders to freight forwarders without talking directly to the credit card holder directly. It's just not worth the risk. You can blame the forwarder - but its just plain laziness on the part of the merchant. I have been burned too many times now to bother with these orders.

After you have seen a few, they are easy to spot.
2 votes Thank Flag Link Wed May 15, 2013
Yeah thanks for using your business for fraudulent purposes. Happened to me too. Very bad man.
1 vote Thank Flag Link Wed Jun 10, 2015
Royer Berm (made up name) ve# ve20248 rrbermudezrr@outlook.com was the name that used this 112th Avenue address and stole my card.
Flag Wed Jun 10, 2015
We ( http://www.affordablegrocersplus.com ) been hit by this 3 time first day they bought $1450 then 2nd time $1200 and today we got hit again for $789 i try to call them but phone # is invalid so we void all the orders from them so be careful .

http://www.affordablegrocersplus.com
1 vote Thank Flag Link Fri Nov 14, 2014
Many orders using many cc #s came through our company in the last couple of weeks. We can see if 1 cc doesn't work, they try another until they get one to accept. They then use that for 3 or 4 orders and go on to the next cc number. All have names with Tito Medina, Tito Alberto Medina, Maria Delgato, Jose Sandrea, Most have VE and 4 digit numbers in the name field.

All are orders around $75-$150 and shipping to the same address 2630 Northwest 112th Avenue, Doral FL 33172.
1 vote Thank Flag Link Tue Oct 14, 2014
Add our name to businesses with fraudulant credit card use to this address. Notice in point 4 of their comments: " (We DON'T accept credit cards to pay for the freight, they must deposit in our accounts in Venezuela, in Bolivars, in advance" . That says it all: THEY do not themselves take credit cards from their customers for the FREIGHT charge but they are fine with taking credit card for the order from our small businesses! Pretty obvious why. IF they are so concerned about stopping credit card fraud then why not require that the entire payment be deposited in advance!! And then they make the repeated point that if you get a chargeback you can request your merchandise returned but the one person who responded to that noted that they requested a $50 charge to get it back. Oh please. I have started cancelling orders from ALL cargo forwarders. It is not worth the risk given the very very very HIGH rate of fraud
1 vote Thank Flag Link Wed Sep 24, 2014
We received 2 orders from Yoendry mendoza from this address to. Then they argue it with their credit card companies and we lose our money. FRAUD FRAUD FRAUD
1 vote Thank Flag Link Thu Jul 18, 2013
You can add the following names to your list of people with fraudulent orders being sent to 2630 NW 112th Ave:

Katie Jhons
Diana Yajure
Franklin Esteban

They use credit cards starting with 4003-4470.
1 vote Thank Flag Link Sun Jun 30, 2013
The business I work for has also received a couple fraudulent orders using this location as a freight forwarder. Will not ship to this address again, and likely not to any other freight forwarder.

Luckily we botched the address and the post office is returning to sender the package that we sent before realizing the fraud pattern.
0 votes Thank Flag Link Thu Jan 14, 2016
I get 10 orders a day from this address---ALL FRAUD!
0 votes Thank Flag Link Mon Nov 9, 2015
I noticed on our end that our cart was letting orders through even when none of the address or CVV info matched. I am putting a stop to that to prevent these orders. None of the orders we've gotten from this address had a proper CVV or even billing zip code let alone address.
Flag Thu Jan 14, 2016
Fraud orders still being submitted. The Freight Forwarding company is not going to do anything for the merchants that already shipped orders. Realize if they start returning packages to the merchants, they would not be able to collect the shipping fee's they bill the customers in South America. As a result, they would loose their customer base and go out of business. If there are these many complaints posted here, imagine the hundreds of other merchants who have not taken the time to post about the problems they have had. Make every effort to NOT ship your merchandise to this address and slowly but surely the freight forwarder will find some other scam to work on and hopefully leave us alone.
0 votes Thank Flag Link Mon Jun 22, 2015
Just received an order from this address 112th Avenue, Doral FL 33172 Involves multiple purchase total of just under $500 All previous orders that were multiple orders coming in just under $500 have been credit card fraud and I have no doubt this one is too. I also notice that the 9 point response from the company in this discussion is from some anonymous person-"
The SKL Express LLC Team" why did the company responder not identify him or herself. And at the end of their message they offer a phone number for you to call: (305)477-7094 and (305)477-7095-- So why then did they use the phone number (305)406-2673 when they placed their order on my website?? This phone number is out of service, try it! But as others have pointed out: they themselves refuse to take credit cards for the freight charges to be sure they get their pay but they eagerly allow the same people to use a credit card for the part of the payment that comes to the merchant. Pretty obvious why. They KNOW they are dealing in large quantities of stolen cards. Look at the posts here. They just keep coming and coming.
0 votes Thank Flag Link Wed Sep 24, 2014
more fraud in the pipeline. IP address 209.99.51.1
0 votes Thank Flag Link Thu May 1, 2014
It is a shipping company like the one I encountered, shipping to persons in Indonesia ect...I reported the company to the better business bureau and got some action, they returned my money and cancelled the persons account. The more people to complain maybe we can rid our small business of these thiefs! I hope you can fallow through it will be well worth it. I lost many$$ before I decided to try to take some action.
0 votes Thank Flag Link Fri Oct 4, 2013
I am recieving orders from a Jose Marin with an address of 5585 NW 72nd Avenue, Miami FL.. Anyone had issues with this address or name?
0 votes Thank Flag Link Mon Apr 22, 2013
Yes why dont YOU do that!! Get real-- You are the ones passing these fraudulant buyers on to merchants, while protecting your own butts. And as I am sure you know, the credit card companies don't violate privacy. IT is the credit card OWNERS we need to be able to get in touch with but that info is not made available by YOU. SO the solution is that YOU stop allowing credit card payments for the merchandise and start requiring secured payments that clear before passing the orders on to merchants, just as you do with YOUR freight charges. OR GEE how about: Require your buyers open and verify a Paypal account. Or maybe you are not really interested in fixing this problem of constant fraud associated from your address and your company.
Flag Thu Sep 25, 2014
Please check with the credit card company, BEFORE shipping any of these orders. Just as a suggestion, for your own safety.
Flag Mon Apr 22, 2013
Can anyone confirm these guys IP address. I'm seeing orders being asked to be shipped to the address below and have an ip address of 201.242.228.79.

2630 Northwest 112th Avenue, Doral FL 33172,
0 votes Thank Flag Link Tue Mar 19, 2013
Good afternoon, we don't place any orders from our offices, each customer place their orders online in their home, if you would like to check the IP addresses of our office, please feel free to contact us.
Flag Mon Apr 22, 2013
We also just received a third fraudulent order for this address. We filed a police report. Thank you VERY MUCH for this post . . it saved us a lot of money. We were able to reverse two of the orders, but they got away with one.
0 votes Thank Flag Link Wed Nov 21, 2012
Good morning Trish,

I'm very sorry about this, however, if you can provide us with the tracking information we can verify if your package is still in our warehouse. Our contact information is above.

Regards,

SKL Express LLC
Flag Tue Mar 12, 2013
we rec'd an online order also we now cancel appreciate the heads up on this one.
0 votes Thank Flag Link Thu Nov 15, 2012
Our Business has received on-line orders from this ship to address about every two days. By reading other postings our fears are confirmed, that the orders are fraudulant.
0 votes Thank Flag Link Tue Nov 13, 2012
Well, I can't say it will help, but it certainly won't hurt!
0 votes Thank Flag Link Thu Nov 8, 2012
We have also received a number of fraudulent orders for an Emily Rojas from this address. Will contacting the police do anything at all? Nancy @ Corset Connection.com
0 votes Thank Flag Link Thu Nov 8, 2012
we are also receiving fraudulent orders from the same address!! contact me sales@ alamoautosports .com

thanks,
Abe
0 votes Thank Flag Link Thu Aug 23, 2012
We just got hit 2 times last month from this adress and another attempted purchase today.
Flag Tue Mar 19, 2013
Call the police and thanks for let us know.
0 votes Thank Flag Link Thu Jul 12, 2012
For anything Doral Real Estate, call the specialists-teamDoral. We live, work and play in Doral.
0 votes Thank Flag Link Thu Jul 12, 2012
For anything Doral Real Estate, call the specialists-teamDoral. We live, work and play in Doral.
0 votes Thank Flag Link Thu Jul 12, 2012
Call the Doral Police Department.
0 votes Thank Flag Link Thu Jul 12, 2012
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