I am obviously not from your area so I can't help you with specifics, but I just wanted to say that anytime someone says that an agent (in your case, agents??) didn't return calls, I'm angry.
Carmen says most agents don't deal with rentals, but that is certainly not my experience in my area. Rentals have become an ever increasing part of our business as sellers have turned to other alternatives in this difficult buyers market.
Regardless, even if I didn't deal with rentals, it seems like common courtesy to call back and perhaps even help direct a person to someone who can help.
I'm sorry, I know I didn't help you at all. Just venting.
Good luck and I hope you find the help you need.
Look in your local paper and find the company with the most rentals. Call and ask for their top rental agents. Many realtors do not engage in rental transactions. You want an agent who specializes in rentals.
agents across the united states.
Any professional real estate firm should have returned your call in a timely manner.
We at Pugatch Realty have a public relation person that check if the agents returned all calls promptly.
Try going into the real estate office in person and let them know what your needs are.