Very few Realtors that I know would do such a thing.
As a homeowner selling a house, YOU are the boss, and YOU make the rules as to when you will show your home, and WHEN and HOW MUCH you'll sell it for...
On a different note, if you were to get a FULL PRICE offer, you don't even have to SELL your home....this is something that many people do not understand.
Remember, this is YOUR house, your private property and YOUR RULES!
Again, apologies for the RUDE agent!!!
To answer your question, her behavior was totally unprofessional and rude and this applies to a home that is for sale by owner or one that is listed with a company. It is never professional behavior to show up unannounced with clients, or alone, and demand access...especially not in this day and time. I do not practice in New Jersey, but can't imagine a "law" that would have given anyone the right to enter your home without your consent. You were entirely correct in calling the broker and at the very least should have been offered an apology.
Good luck to your in-laws on a quick sale of their home!
I wish you the best of luck with your home sale.
Unwavering Commitment to Service
As you can see I've had a horrible experience with realtors and I'm hard-pressed to believe that any one of them can gain my trust to sell my home.
That is usually the way it is done when a home is listed by a realtor. No one can barge in unannounced unless it is vacant
Best of luck on your sale.
Keller Williams Arizona Realty
What ever happened to requesting to see the property, or scheduling an appointment?
i would report that Realtor to the Real Estate commission and board. It is completely unethical and rude of the realtor to perform such an act.
What she did may not be against the law or unethical but definately is rude. You were right to contact the broker, hopefully you did it in writing. If you told the agent no, and she pushed past you and went in, she did break the law by entering your home when you said no.
You should know all Realtors are not like this, as with any profession you get some who are very unprofessional.
She was unprofessional because of her rude and boorish behavior
As for who to complain to. Here is the site for the Dept. of Banking and Insurance. They are the agency who licensees agents in N.J. :
Now to some helpful advice. Since you did not get any satisfaction from the broker, I suggest that you call or contact the MLS office and/or the state Real Estate New Jersey Realtors Association and/or the state licensing board. You can either search for that contact information online or call the local MLS office who should provide that information to you. If no one will give you the contact information to protest this rude activity by a real estate agent, then contact me via my website below, and I will try to help you.
You are right, you are 100% right, and the agent that bombarded into your in-laws home is in the wrong. The feedback from the agents here - from NJ and all over the country confirms it.
Unwavering Commitment to Service
There is no law that states that you have to let her know the house. That's absurd!
Unfortunately, one bad apple can spoil it for the whole bunch, but I can tell you that that is not normal behavior and most agents would never be so rude.
One of the first things I tell my sellers is; never let anyone, including real estate agents, into your home without a confirmed appointment.
Most of the other responses are correct. Her behavior was unethical and unprofessional. Since you didn't get any satisfaction from her the broker I would recommend contacting the local board of realtors and filing a complaint against the agent and the broker.
I'm truly sorry for this negative experience and I hope you won't judge all real estate agents/realtors based on the rude behavior of this one bad apple.
Good luck with the sale.
Cherry Hill Office
(856) 424-7758 ext 132
If the home "wasn't quite ready" for the open house it probably was not a good idea to have the open house sign out. At the time the signs are places, the general public is given the impression that "all is well" and the public is welcomed.
As for the rude conduct.....the real estate world is no different from any other profession when it comes to having a number of unethical and unprofessional people. You did the right thin by reporting the event to her broker and as Brian has pointed out, you can take this to the next level by contacting the local board of realtors for the purpose of filing a complaint.
Any time you have a question about your listing I would encourage you to contact a Realtor in your area and "pick" their brains for helpful ideas. Most Realtors realize the benifit of helping folks sell their home and are glad to assist, with the hope of a referral down the road or just positive feedback to others.
Good luck with the potential sale - it's a tough market out there!
Century 21 Joe Tekula Realtors
Phone (direct): (973) 584-4235
Coolest map-based home search: http://www.marcpaolella.com