What is your complaint? There are a lot of diffcult situations in the foreclosure market right now. Check out my recent blog article on the subject: http://santamariarealestateblog.com/2008/10/07/buying-bank-o
I hope this helps. Considering many REO agents can't even get their clients to return their calls I wish you luck with sidestepping them with a complaint.
Tni LeBlanc, JD, MA, e-PRO