We try and stay in contact with each of our clients who are buying or selling homes at least one a week. Some of our people and situations require daily contact.

I agree with Bill here that communication is a two way street. If our friends and clients want or need information, we ask them to contact us right away. We are here to provide information and solve challenges one step at a time.

Best wishes to you on your home selling.
Harrison K. Long
Coldwell Banker Previews

This depends on the individuals needs but should be pre-estalished early in your relationship. We like to use some form of direct weekly contact: telephone, email, text message etc. Trulia has a great automatic email that provides weekly updates for internet hits on customer property posted on Trulia. It's one example of how techonology can help keep customers in the loop with very little effort involved.

We also encourage our customers to consider communication as a two-way street. It may be easier for them to contact us for information.

Dear Home
Unmet expectations are the key to problems. What did you and your Realtor agree at the beginning?

When I sit down with my sellers we discuss how I recommend we work based on their situation. In most cases that means access to a website with the current activities underway for their property, as well as weekly updates on showings and market conditions.

The main thing on which to focus is how to monitor showings. No showings, price adjustment needed. Few showings, price adjustment needed. Showings and no offers, price adjustment needed. Low offers, adjust the price.

Selling homes is not rocket science. However, one needs to have a workable plan. Market time does not help a home sell.

It depends on the expectations. I have an agent selling property for me in NC and I told her to just email me every month or so with an update and sooner if something changes or we get an offer (fingers crossed..). Some of my clients I communicate with by phone or email a few times a week, some more or less depending on that person. Some don't want to hear from us unless something is going on. It's hard to tell, so the best advice I could give a seller is to tell your agent exactly how often and how (phone, email, etc.) you want to be contacted. Sometimes we get 'why did you call us if there is nothing new' and sometimes we have clients who want an update (even if there is no update) every other day.

It depends upon the seller; I try to communicate with the seller on any new updates, showings, and open houses if my seller wants more communication I do it for them. Some seller's requier and expect more.