Nicole Marks Mason, Realtor
It's important to keep real estate in perspective with other professions.
Politicians, lawyers, doctors, clergy, teaching are all equally capable of producing individuals with poor judgement.
We have experienced this same frustration and reported it to both the listing agent and their broker. In my opinion, this is a serious issue that should be addressed by the local board of realtors.
Mack is on the mark with regards to having proof but with today's technology, these situations should be more easily tracked and followed up on without accusing anyone initially.......in many cases, the solution of a problem is found by making people aware that there is an issue, it is being monitored, and will be dealt with.....
On a positive note, lately I have seen a few electronic lock boxes on REO listings... let's hope the trend continues.
PS: I also hate when i see buyer wandering around the REOs because their 'agent' gave the combination... completely unethical.
It's idiotic that REO asset managers do not REQUIRE an electronic lockbox only accessible by Realtors. It would track who last used the box and the culprit could easily be discovered. And most importantly it would prevent unescorted access by buyers.
I have noticed that some of the manual lockboxes have a phone number (a 3rd party that the listing agent has nothing to do with) on them to call if the lockbox is missing keys or any access problems. Did you call the phone number on the lockbox to report it?
This is definitely unethical and I also have run across this issue. If this happens again, do not call the agent representing the real estate agency, but call the main office of the real estate agency and ask to speak with the owner. If the broker for the property is the owner of the real estate agency, then just tell him/her that you have run into this issue with other agents and that other agents/brokers have been reported to the Real Estate Commission for not allowing other broker/agents access to the properties.
Lastly, if this is a HUD owned property, then go to the HUD site to see the Management company controlling the property and give them a call to inform them what the broker/agent is doing.
All the best!
Partners Investment Properties
Residential and Commercial Real Estate Brokerage
I believe that the problem is that not all real estate agents are Realtors. Realtors have ethical training and believe that the needs of the buyers and sellers, including banks deserve our best efforts on THEIR behalf, not ours.
You might consider filing a complaint with your local Board of Realtors. They can help IF the listing agent is a member.
Debbie Albert, PA
Keller Williams of the Treasure Coast
I think we get enough undeserved flack from hobbyists who spend time on bubble blogs hating real estate agents that we don't have to bring unsubstantiated charges up among ourselves.
When we have substantiated charges, there's a question to ask ourselves - do we better resolve these over the PA system or do we report these to people who can follow through and provide appropriate discipline?
In fact, we may be treading on Realtor(r) ethics violations . . .
Actually today, within 30 minutes (from the time listing agent put a SUPRA and checked that everything was OK) until next agent came and reported that the key is broken in lock, somebody broke on purpose a different key-there was one agent that was able to show during that time-- they put a key to the apartment back to SUPRA) I am sorry but I won't believe that this happened accidently. I could understand if this happened once, but I see it too often to think differently. I simply find it annoying that I drive with my clients for half an hour and I cannot get inside and show the property. This happens constantly.
In our MLS this would be a fineable offense. We must have a functioning keybox on a listing when it goes active. If you see this as a trend and a business strategy, talk to your local officials regarding putting a stop to it. Unethical agents may always be looking for an edge, but those of us who practice with integrity can hold them accountable to the rules, once they exist.
I think agents that list REOs need to step up their game. Use electronic keyboxes, photograph the house properly, market the house properly. And check in on your listings to see if the locks are being tampered with, et cetera.
Meir Aloni & Team
CRS (Certified Residential Specialist)
CDPE (Certified Distressed Property Expert)
RECS (Real Estate Cyberspace Society)
Successfully selling Broward County since 1986!
Direct phone# 954-338-5220 http://www.WeSellBroward.com
All Star Realty Inc.
I have not seen this kind of behavior, but then I have not been showing a lot of foreclosures etc., but yes I am assuming that some of these properties are not well taken care of - in general!
Take care! Happy Selling!
Edith YourREaltor4Life and Chicago, Northern Illinois Connection and Northshore Expert
Working always in the very BEST interest of her clients