Hi Site-guy, I would just add one thing - consider yourself luck to have had the opportunity to expose the "bad behaviour" of this agent BEFORE you signed a listing agreement with her. Times are tough and there are lots of ups and downs in selling a home in today's market. You need an agent who can handle both with professionalism.

It is good to take note and speak up - the manager and/or broker of the firm will be wise to listen to your feedback.

Good luck with your home sale!

Best,
Jeannie Feenick
Weichert Realtors
Search and connect at http://www.feenick.com

For the most part, the answers you have received below are excellent. And appropriate. If you have a problem with a person in any organization, ask to speak with the boss. It is no different in real estate. And, I see that the Broker of the Windermere office the agent in question came from, Bob Travis, has opened the door for you. Perfect. I should point out that bad behavior may not be unethical behavior. Most of us have families and have experienced bad behavior ourselves or in the workplace. In the case where an agent has overstepped ethical boundaries, then the local County Realtor’s Association can assist you. The LINKE to the National Association of Realtor’ Code of ethics is noted below. But unprofessional behavior should be addressed by the Broker (boss). Give Bob a call.

Ok, well the fact is I always say everyone's brochure looks good. But when you get beyond it you see how they really act. I also do a survey even if I don't get the listing because I care, not all agents do. I don't think there is a real complaint as far as calling a broker, you never hired them and being angry is not a violation of the law. The company really has nothing to do with it. I know people like to say my (company) agent was great or bad, the company may have a 100 agents some great, some horrible, I don't think the company effects the public at all. But good job interviewing, that is how you make a smart choice.

I agree with what James said mostly, and perhaps calling the Broker or Sales Manager for your particular expierence may do some good and may not. One thing I have noticed about all the answers is that nobody really answered your question. In your area, you can complain to Washington State Department of Licensing -- -- here is a link: http://www.dol.wa.gov/business/realestate/forms.html -- -- at the bottom of the page is a Real Estate Complaint Form.

complain to her, complain to her manager,complain to your dog ;but most importantly vote with your dollars. thank the "good" agent and refer many people to them so that many people will have a better experience than you had. sorry you met a bad one. glad you met and choose a good one too.

Sorry to hear you had a bad experience. This is an emotional business and it is not fun to lose! However, we have to be thankful for the opportunity to compete, and chalk it up to experience. We wish you luck in the sale of your home. Comstock area is a great area and your home should sell with no problem. Our sales manager Bob Travis answered you and I think you would enjoy talking with him. If you have any future needs or know of someone who does, please contact us! Better Call Carol or Go See Greg....509-994-0047 or 979-1962, cgroves@windermere.com

My name is Bob Travis and I am the sales manager of Windermere Manito on the South Hill. I am very sorry to hear about your recent experience. We at Windermere strive to hold our agents to the highest level of professionalism. I would appreciate the opportunity to discuss this matter with you personally. Please give me a call at 509-747-1051. Alternatively, you may speak with the sales manager of the other South Hill office, Windermere Palouse, at 509-448-7050.

I am sorry to hear that you had such an experience. Please don't hold it against the rest of us. I know how dissapointing it can be not to get a listing but one should never let a loss of a client show. Sometimes ego can get in the way of acting professional. That, though is totally unacceptable. A Realtor faces success and failure daily and in both cases has to be ready to move on and LET IT GO.

If you need anything in the future I would love an opportunity to earn your bussiness. Contact info below.

You absolutly need to call her broker about her behavior. Windermere takes pride in the fact that the Agents act in a professional manor. So it is inportant that the broker knows about it so the behavior is not repeated.
Having said that I must say when I am inerviewing a seller for the job of marketing their home and I am up against another agent but I do not get the job, I will ask why. I do this not to complain but to learn from my error so I do not repeat it.
As for the answer given by Jeffery , name calling in itself is unprofessional also, but the rest of his comment is dead on.

Ehh... personal life issues, stresses, etc .... who doesn't have them? It is not an excuse or a reason to cop an attitude with anybody. We as an industry want to call ourselves professionals, so everyone needs to act like one...regardless of what else is going on in our lives. So I disagree with some of the folks here...there is absolutely no excuse for an outburst from a so-called professional. If she's done it once, she's likely to have done it before and will do it again.

Dear Home seller,
I apologize and sympathise if you had a bad experience, that should not happen. Please try and understand that their might be more going on in this agents personal life and or business than you know.....? If you are upset about this which seems apparent, you might try giving it a few days and calling that agent and ask nicely for an explaination of their behavior and let them know that it upset you......you might be surprised at their response?? If you still feel slighted and again get a negative response it is certainly understandable that you may want to call the broker and express your complaint. I am not from that office but please know that their is a lot of VERY good agents in that office and good management, I hope that this isolated incident doesn't spoil your feelings for Windermere or that particular branch. Thanks for the question and most importantly, best of luck in selling your home!! Most Sincerely, Chris Warmuth Windermere/North Spokane, WA.

So, you don't want to reveal her South Hill Windermere location? Then why are you doing so? As a Windermere agent, I can tell you that Windermere owners pride themselves in being part of a company that practices excellence, professionalism, integrity and great customer service. If you have a legitimate complaint about an agent, call her managing broker. That holds true regardless of whether it's a Windermere agent or one from any other company, franchised or independent. Unless, of course you're dealing with the Broker himself, then you can always contact the corporate office of the company.

I'm not sure that I'd expend the time/effort in any kind of pursuit of this situation. There is absolutely NO WAY, in this market, that this individual will last. Good call on your part- something told you not to hire her- and you appear to have been right.

Obviously the cry baby needs a reality check. It is a business and we all lose or gain. You can call her Broker, but until you walk in her/his shoes.....

Site
I would suggest two things.
Yes, the Realtor needs feedback. A letter to the broker might do it.
Maybe she had a bad day. Feel sorry for her. Some people have a hard time handling disappointment.
sorry about that...I've heard worse.

You should complain to her broker or manager. You can just call the South Hill Windermere office and ask for the broker.