A Great Real Estate Agent ...
should possess communication skills needed to leverage it where it matters today - online where tomorrows client resides.
is one who returns calls and E-mails quickly.
customizes their approach and focus to meet the individual needs of their clients.
doesn't lose contact with past clients and leads, in hopes to be able to assist them in the next transaction or become a resource of information.
possesses Emotional Intelligence. i.e. - Can they listen to their clients and really understand their needs? can they do the same with other agents and encourage win-win negotiations that encourage the best outcome for all parties (especially the one they're representing, of course!)? Can they understand multiple parties’ motivations and goals, assess the situation and then adequately communicate with all parties to come to an appropriate resolution?
keeps organized, along with assisting their clients to stay organized through the selling/buying experience.
possesses Analytical Intelligence. i.e. - Can they adequately analyze and interpret available data? Arguably that it's absolutely vital to be able to understand your market data. Whether on the buying or selling side, I don't believe anyone can be a "great Real Estate Agent" without understanding the market and helping the consumer do the same. Isn't a big part of our job to be interpreters of the data to help your clients make wise, informed decisions about what is most often their largest investment?
maintains at all times the highest level of Integrity, Honesty, and Professionalism.
possesses Marketing Intelligence. i.e. - On the selling side, do they "really" know how to market a home, and are they willing to make the investment to properly represent the properties in their portfolio to meet/exceed their clients' goals? On the buying side, do they understand branding to the extent that they are reaching their ideal client whose needs they are best capable of servicing?
is always update on their education, training, and accreditation's, and even goes beyond what is expected or required in order to become well informed in many areas as they relate to the real estate industry, their community, and their clients' needs.
knows the client. i.e. - They know what motivates their clients, they understand the needs of their clients, they listen to their clients, clearly understand the client's need for the frequency and quality of communication required for their client to maintain peace of mind.
knows their craft. i.e. - They are knowledgeable about real estate laws, paperwork, and know how to effectively negotiate a deal.is one who is consistently on the move, learning, adapting, growing, evolving, honing the things they excel in to the point of mastering them and embracing the things they are weak in seeking out support and solutions to strengthen them.
is one who regards the brand they work under and believe that the consumer comes first at all costs and performs in accordance with that philosophy.
is always prepared. i.e. - Prepared to resolve client issues, prepared for client interviews, prepared for any issues that might affect the client's viewpoint in a negative manner.
enlists the professional services of others in order to provide the best service possible for their clients.
Additionally, there is a new term for use in answering the question, "What makes a Real Estate Agent Great?" It is "Ease of Use." Ease of use is the degree to which the client achieves peace of mind about the real estate transaction.
Ultimately, it is up to the home seller to determine if a Realtor is great - i.e. the most suited agent to represent the unique needs of each seller or buyer.
Shannon T. Schmitz,
Representing Distinctive Properties throughout the Texas Hill Country
Well, that's not going to happen. There can only be one "best," after all.
While I agree that Shannon deserves the best answer, I also think that she has set the standard for a good agent, not a great agent. Personally, I don't think you deserve the mantle of "greatness" because you are honest, or return your emails in a timely manner. This is what good agents do.
Home sellers should look for good agents who understand the property and how to market it; from that subset, they should select an agent that they communicate well with. In my experience, more than 90% of the problems between agents and clients have their roots in communication problems. "Ease of use" may cover that.
If we do a good job for our client, chances are they will consider us "great," and that, I think, is how we measure greatness - by their opinion of our work.
You must also be able to divide your attention between your needs and the needs of your clients. You can't do them any good if you yourself aren't in a good place. Take care of yourself.
With all the talents and experiences that we REALTORS have accumulated, we may not click with a personality or the seller may not agree with our recommendations.
I strongly recommend visiting with several different agents. As many as there are out there, there are many outstanding and strong talents who will certainly compliment you and succeed in fulfilling the requirements expected. Yours and their personalities need to blend just like your best friend.
REALTOR, ABR, ASP, CLHMS, CRS, ePRO, GRI, SRS
6203 N. Capital of TX Hwy #A450
Austin, TX 78730 http://www.austintexasrealestate.me http://www.avalaraustin.com
I would also ask them about your neighborhood.....ask them what the schools are, what the closest park is, what the best restaurant in the area is, etc. See if they know the area. They may not know everything, but if they don't you will see how they answer questions, and how resourceful they are getting answers.
If you are looking to sell your home, I would be glad to speak with you and elaborate more on what I feel makes me a great Realtor and possibly the right Agent for you. As far as experience, I have sold over $900 million in my life, am one of the top agents with the #1 rated company in the US, and I'm also a Master Instructor specializing in Listing and Marketing Homes, Negotiations, Contracts, etc.
Feel free to click on my name and review my Credentials and Client Testimonials, and give me a call if you would like to discuss things a little further. Have a great holiday as well!
Joe Jarusinsky, Realtor/Master Instructor, Keller Williams Realty, Austin's #1 Real Estate company, Ranked #1 by Buyers and Sellers (JD Power and Associates 2012)
1. your agent should have a deep understanding of contracts, surveys, title commitments, deeds, etc. and be able to help the seller understand same. Simply filling in blanks in a form is not equivalent to a sound working knowledge of the provisions in the forms and addenda.
2. your agent should recognize that putting 6 blurry photos in the MLS does not constitute a marketing plan.
3. your agent should be able to explain the numerous ways a buyer can legally terminate a contract without penalty and negotiate on your behalf to mitigate those termination points.
4. your agent should be able tell you the truth...even when the truth isn't what you want to hear.
5. your agent should be able to explain what a "fiduciary" is and not just be able to spell the word.
A very good question. 1) Willingness to listen to and understand the client. 2) A client willing to listen to and understand their Realtor. 3) Full time Realtor with no "other job" but to serve their clients needs. 4) A proper balance between the number of clients and the systems/associates in place. 5) Ability to understand and use current technology. 6) From a sellers prospective the agent should not have other clients in direct competition with your home. 7) Understanding the current market conditins and an educated understanding of where the market is headed. Certainly there is more to be said. I'd suggest you interview a few Realtors unti you find one you are comfortable working with.
Kristee Leonard, REALTOR®
Broker, GRI, SFR
512-695-5144 Cell http://www.theleadersrealty.com
Find out who the agent is working for
Most states require agents to disclose their "agency" relationships to you early on. But you'll benefit if you ask prospective agents whose financial interest they will serve throughout the sales process — and hire an agent who will serve as your agent only. If an agent insists on dual agency (meaning that the agent lists your home for sale but may also bring in the buyer, thus pocketing the entire commission instead of splitting it with the buyer's agent) or designated agency (your agent and the buyer's agent work for the same brokerage firm), feel free to negotiate the commission down by a point or two.
For help finding a Realtor in your area go to http://grapevinereferrals.com
That is an excellent question. You don't only need a Realtor. You need a Realtor with a great team that has proven systems that produce proven results. Please feel free to call me or email me so I can tell you more about our listing process.
Goldwasser Real Estate
Going the extra mile and keeping the client updated regularly is important to having satisfied clients.
Happy to help, just give me a call.
Cynthia Carlisle, Realtor