We live in rural Albama and have been trying to sell our house for 7 months. Whenever our broker shows the house all I get is the showing went well. Shouldn't he give us more feedback than that. I always feel like he is trying to push me off the phone when I ask questions.
HI Marie:
Yes, your broker should give you feedback after each showing so you know the pros or cons of your house in the eyes of the buyers or buyer agents. I agree that sometimes the agent would not even call us back , let along give us useful feedback. But your agent should be able to tell you that also.
Talk to your agent about your concern and tell him that you expect him to follow up everytime and let you know the feedback. On the flip side, I often ask my clients to let me know when somebody showed the house and they forget to do that. By the time I get the information from them, it might be too late to remedy certain situation. So to me, I am quite envious when the client is proactive and let the agent know promptly after their house is shown, makes it much easlier to follow up with feedback freshly in the buyer's agents' mind.
Sylvia
If you are listed with a full service brokerage firm, you should be getting more showing feedback from your agent that should help you address the issues that are keeping buyers from making offers. If you feel like your agent doesn't want to talk to you, speak up & let him know that. Maybe he doesn't know that's how he presents himself. If it continues, get another agent that is known for getting along well with their clients!
Heavens Yes.... Your broker should be telling you the positive and negative feedback received after each showing. Communication is the key to all relationships without it the relationship grows dormant. That being said be sure to tell your broker that you would like more feedback after each showing. In my case I tell my sellers from the start how often I will be communicating with them and the manner in which I will do so. I also make sure to call them after each showing and open house as I'm locking up to let them know how things have gone. Having these conversation make it easier for me to come back and address specific issues such as pricing, staging, and marketing.
So, be sure to ask for more from your broker.
Good luck,
Cindy Nina-Soto
If you would like your Realtor to do this you may want to let them know. Some sellers only want to know if it is something they can fix or if it is a serious buyer. Most Realtors will want to hear what the other Realtor has to say about it anyways. So its a good idea just to let your Realtor know that you want to know and then they can do the best job for you.
There are no shoulds, however it is a customary activity to perform.
I always feel like he is trying to push me off the phone when I ask questions.
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Yes, your agent should be giving you as much feedback as he receives... sometimes it's difficult to GET feedback, but when you do it should be passed on "gently" to the seller.
More importantly, your own listing agent should not be making you feel as though you're "bothering" him on the phone when you ask questions. There are many agents who subscribe to the notion of "I could get a lot of work done, if clients weren't bothering me all the time"... and that's the total wrong way to look at things.
It's sometimes difficult for brokers such as yours to get feedback from the buyer's agent. And sometimes the buyer's agent didn't receive much feedback from the potential buyers. Kind of like that kid's game where one kid whispers a phrase into the next child's ear; second child whispers it to the third, and so on. By the end of the chain, the message has become totally distorted, if it makes it at all.
Jeffrey's suggestion is good; its a variation on what's done at broker's opens here in Virginia all the time. And your agent might consider a broker's open. Basically, that's an open house just for brokers. Usually, there's some sort of free food spread. And there's often an evaluation card, with a gift card ($50 seems to work fine here) for a randomly-chosen card. A broker's open does a couple of things: First, it exposes your home to agents who then may in turn be more comfortable or eager to refer your property to potential buyers. Second, it cuts out a lot of the buyer-to buyer's broker-to seller's broker-to seller "static."
Hope that suggestion helps.
Marie,
It heavily depends on how the showings are managed in your locale. If, as is often the case in the Northeast, your listing agent is at the showing when the buyers walk through, then I believe it is the agent's duty to give you as much detailed feedback as possible in a timely fashion.
If on the other hand the practice is for the buyer to walk through the home with their own agent and your listing agent is not at the property, then your listing agent has to rely on the buyer's agent to give them feedback, which sadly is a rarity.
If you want to be proactive, since this is your home not someone elses, I would sit down with your listing agent (face-to-face) and tell them what you expect after each showing. Ask for their commitment and if you don't get it, consider finding an agent that will give you what you want.
The only silver bullet here is that you have to take control. You cannot be a passive seller.
That said, I ran across a unique method in a home I recenlty showed to a buyer. Note, our market is doing quite well but has slowed down from last year, so I think the technique described below was the listing agent anticipating that the home we saw was going to take a while to sell (unique property) and they wanted to be ahead of the curve.
We walked into the home and sitting plain as day right in the foyer was a stack of feedback flyers and sign that said, "Give me feedback on this home and you might just get $100 for that feedback". Needless to say, my buyer's picked up the flyer and noted things as they walked through the home. The only catch was that the agent was going to take all the flyers collected each month and draw one that would win the $100.
Now I don't think you have to throw that much money at the issue, but it probably got nearly every buyer to give feedback. And clearly, it also gave the listing agent some contact info they might leverage in the future, but in our case, I just put my contact info on the flyer and told the listing agent to contact me if my client won. But the feedback that was given was excellent and probably better than what most agents would have given on their own.
Anyway, try to talk with your listing agent and be a strong home seller who pays for performance.
Good luck,
Jeffrey
Marie
Homes that are properly priced will sell closest to asking price in the first 30 days on the market .l I do not know your location or situation, so I can advice you to do this:
1./ Ask your Realtor how many homes, like yours, have sold in the last seven months?
2. Ask him how many homes your home is competing with right now?
3. Ask him how many showings your home has had since it was put on the market?
If you have showings, and not offers, lower the price. If you have not shownings, lower the price.
I think once he provides you with these answers you'll know what to do.
Giving feedback to sellers after a showing is not required but any good agent knows that the more information a seller has the better decisions they can make. We are not always able to get feedback from other agents who show your property. I would ask your agent to be sure and give you detailed information from the prospective buyer about what they may have liked or disliked about your property both bad and good. Honest feedback can help you make the right changes to get your property sold.
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