Good luck in your home sale,
Keller Williams Realty
the realtors that are scolding you shouldnt we are suppose to work in your best interest and if there was an incident your wishes & protection should come first ! I agree we do try to protect but we cannot be / see everyone when on a showing Hope this has been resolved by now.
I highly recommend you use a full-time marketing agent. You will indeed be missing opportunities to sell your home if it is only available for viewing on the weekends. I have several clients who ONLY view homes during the week.
Best wishes for a speedy sale!
Sounds to me like your agent doesn't work full time if she is not willing to accompany all showings. If she has performed well for you otherwise: then maybe suggest to her that there might be other agents in her office that could assist her with showings of your home.
You are the client and are not requesting anything unusual. She should comply or you should speak with her Broker (her boss) about it.
Prudential Connecticut Realty
I can understand your dilemma. Certainly your needs are first and foremost the most important criteria in managing the sale of your home. Before switching agents I might discuss alternatives to providing access to the home.
Given you have a condo in Massachusetts I am assuming there isn't a sign outside the home. Thus, few drive by buyer's will even contact your listing agent for a showing. Hence, most buyer's probably are getting the listing information from an agent's MLS system. Therefore, these buyer's have agents accompanying them on the showing. So in your situation having an electronic lockbox or some higher level of access is something important to consider. For a buyer or a buyer's agent to coordinate with another agent to gain access to a home isn't the best situation and certainly will not qualify for "ease of access". Regardless of your agent's ability to coordinate with the other party. I'm afraid this will adversely affect your home showings.
The issue is that many homes are shown by another agent opposed to simply your selling agent. Honestly, many buyer's agents don't always call the listing agent prior to showing a home unless required by the listing information. One issue is that the buyer's agent may assume an electronic lock box is present and not pre-read the agent remark instruction segment. Also, agents may have a list of homes to show buyer's and your home shows up on the radar after they are on the home tour. If that is the case and an electronic lock box isn't present your house will be passed by and not shown.
Providing ease of access is a crucial component to selling a home. For example if the showings can only occur at 8:00 - 8:15 am every other Tuesday morning then this is considered "low access". It is unlikely this home will receive many showings and as such very unlikely a buyer can preview it to get to the point of making an offer. Thus, this home will not likely be sold just based on low access to buyer's and buyer's agents.
One suggestion is to call your agent right away when you notice something amiss. She can pull the tracking system and immediately call the last agent to determine what happened.
I have seen in the MLS system the following notes:
1. Please leave business card as a previous incident has caused seller to have heightened concerns.
2. Please insure the back door is secure as it has been left unlocked by previous agents.
3. Please call agent prior to showing as previous incident, owner wants to be informed of showings prior to occurrence.
I understand how you feel about having your keys in a lockbox. In my area we use a "supra key"which is electronic and records who is in the home so there is accounability there. Still, it's better if your agent accompanies any potential clilents if you are still in your home.
I might not be wrong "per se" but it is unacceptable to you, and your agent is working FOR YOU. You can always get another agent, and maybe you should.
When you decided to sell the place, it was no longer YOUR house, it belongs to the Buyers; They need to see it and feel it, and you are saying that you don't want them to.
Reators are a very conscientious bunch, we look out for our clients and we protect houses and their contents when we show them. There will be problems, but for the most part, we do pretty good. We recommend that the Seller store valuable things and probably half of what they own, to make it show better.
It is apparent that you are not committed.
Other Realtors can see this, in the lack of a lockbox and reduced showing times. You will find that you do not get many showings. And it will not be the fault of your Agent.
Good luck and may God bless
It is not perfect but helps in a pinch.
I think the general consensus here is that while the missing keys was an unfortunate situation, your agent didn't create it...it just happened. If, aside from this incident, you think she is a competant representative for your listing, the electronic lockbox is a reasonable solution that will allow you to put this story to rest.
Best of luck!
When they're done, I go back in, make sure all is secure, lights are off and then leave.
I do this for single as well as multi-families.
I've been hired to do a job and I believe that job is to be there for showings, to provide additional info and make sure the house is secure when the showing is done.
I personally could not in good conscience put a lock box on the door and not accompany.
At the end of the day, you call the shots and if your Realtor is unable to accompany on showings, suggest she partner with someone in her office that will help. That's called teamwork!
Representing Greater Boston's finest builders and communities - Brookline, Dover, Needham, Newton, Wellesley and Weston
Many realtors will see that it is "Agent to Meet" and will either not send the listing to her client or will talk them out of seeing it because it will be a scheduling nightmare... regardless if she has tried to set up an appointment or not.
Regardless, your agent should be available to assist potential buyers. It may not be at a drop of the hat, but they should be available within a couple of hours. (get a call at 9am, make an appointment for afternoon, etc). There are other alternatives such as if your condo has an office if they will take responsibility for holding onto a key for other agents who present ID and sign a sign-in sheet (Many condo offices don't want to take this responsibility/liability). Is the lock box a simple combination lock box? In Texas we use iBoxes which are more expensive, but ONLY realestate agents who have subscribed to the service can access (this is pretty universal to my area so it is never a problem).
Talk to your agent and see if there are alternatives. In my opinion having a lock box is essential to selling a home or condo. Too many negative connotations in the real estate world with "Agent To Meet" properties unless it is a million dollar listing.
Good luck to you!
It's more than real estate. It's RAYL-Estate!
Brian Rayl, REALTORÂ®, e-PRO, SFR
Keller Williams Elite Dallas Park Cities
That being said, I prefer to be there if it is at all possible. I do use lock boxes on my listings, but if I can be there to answer questions for the Buyers Agent, I will be there. After all who knows more about the property?
It's funny because I find that the majority of buyers feel more comfortable if the listing agent doesn't attend, but the majority of buyers agents like having the listing agent there to get information first hand.
There is no set rule. It is up to the individual Relator to choose how they want to run their business.
Your agent should have another agent cover for her Plus you can speak to the office manager or owner to insure there is a second agent covering, you are losing valuable time - the spring market is our top selling time ! If you are in the Fall River - Taunton - New Bedford area I would be glad to assist, I work full time and then some ! Good Luck