Talk to the broker, not just the agent. It is the brokers listing technically, even though you work with the agent and have probably never met the broker and dont' know who that person is.
I do not recommend publicizing details about your transaction like company, etc. Too many lawyers (not all) .
The contract you have is with the Realtor, true, but they are an agent for the BROKER, who has legal responsibility for their agents' actions.
You should contact your Realtor's broker immediately and ask for a meeting. Bring all pertinent documents.
I can tell you that in the current lending and economic environment, I know of few lenders that really close "on time". So seek to get to the truth. It may simply be "the way it goes".
Note: This does not excuse your Realtor from responding to your calls. Sometimes when people are afraid and confused, they simply "check out". So you be the "adult". Seek the truth, ask questions, and stay focused on the end goal. None of this may be the buyer's fault. Wait until you have all the facts, then start figuring out next steps.
First of all, if you have a written sale's contract, you can check what the terms say!
If you have doubts you have two choices, contact the Broker/Manager/Owner of your listing agent's office
if you truly never get a response from YOUR listing agent.... That Broker not only will explain the current contract situation to you, but will also make sure that you get updates from your agent....
And if you have any doubts about the contract, you should or could have had a real estate attorney double check the terms on your behalf....
You can also leave your listing agent another message, that you would like to return your call, otherwise you
will make an appointment with the Broker/Manager in the office to get clarification to some of your questions.
See if then you get a response...
Good Luck to you!
Working always in the very BEST interest of her clients!
It sounds as though you have questions and perhaps some misunderstanding on the status of a contract.
Was this house sold by you? Was the contract contingent on the sale of the buyers current home?
You have great advice here, if you are not getting any response from your realtor, cal the broker at ReMAX as the broker is the boss.
However if you are not getting response from the broker, you might call the local Association of Realtors Board. In the interest of expediency, I am wondering if you might also, want to call the buyers realtor and ask that realtor directly about the status of the buyer.
Sorry, it sounds very frustrating for you.
Good Luck, and I hope everything works out. I know its hard to live without furniture, feel like your living in a tv dinner box.