However I am not sure what do you mean by publishing it on the MLS listing. If the agent is publishing it in the Public Remarks section for the world to see, then that will be gross negligence and it will go against procedure and he should be liable for any damages. If the agent publishes the code in the section that is visible only to licensed agents, then he might or might not. Although an agent who does that do not have his client's best interest in mind.
In my opinion there is something wrong with an agent that does not uses and electronic lockbox (too cheap perhaps?), and that by itself should be a red flag that he might not be the best agent and he might not have your best interest in mind.
If I were you I would demand an electronic lockbox or no lockbox at all.
Carlos J. Ramirez, PC, ABR, CNE
Associate Broker/Realtor, HomeSmart -
Common sense should tell us the best approach would be to have any interested party contact the agent or office directly for this information.
Also, if someone were to steal from you and you were not home, it's not robbery, it's burglary :)
The agent would be braking the law in Texas by making that code available to the public and would be reported to the Texas Real Estate Commission.
Again, I hope it all worked out!
Laura Myers PLLC
Keller Williams Arizona Realty
Jay - I liked your blog post. Question for you, relevant to others on this thread. How do you handle it when it's a bank owned property and the asset manager insists on a combo box for their contractor access? I see a lot of agents use ONLY the combo lockbox for REO properties - which are vacant, anyway. Rarely, I see agents place both on the property and Realtors are expected to use the Supra. Last comment, as a Broker, I provide lockboxes to all of our agents. Seems it is up to the agent to purchase their own lockboxes there? Curious.
Pleasehelp - If your home is owner occupied, I would insist on a SUPRA box which can report who accesses the property and when. I know you have SUPRA boxes cuz I read Jay's blog.
If you have any other questions in regards to Real Esates please let us know. Our team of Real Esate specialists will get the job done for you.
The Schexneider Group
If I were you, I would insist that the agent that lists your home uses the SUPRA Realtor lockbox. Only currently registered agents are able to access your home through the computer controlled device. Also, the ID of every agent that enters your house will be captured. This is good not only for control, but enables your listing agent to follow up with the agent of poetential buyers that viewed your home.
If you need any assistance or an agent that can list your home feel free to ask.
Jeff Masich, RealtorÂ®
Arizona Homes and Land
HomeSmart Real Estate
There are always two sides to every story. Your agent could have not published the code in the MLS and your house still could get robbed. For this reason I use the New Lockboxes that can track which agents have accessed your home and at what time. I don't want to say that some agents will call you for the code to your listing and then give it to the client but it does happen. Those damn combo boxes should be done away with just for this reason, leaves you out there in the wind if this happens to your client. Good luck and try to resolve with agent and broker first, I'm sure they'll do the right thing...!
My vote is that the real estate agent would be, and should be responsible if your home gets robbed if they have posted the lockbox code to the public.
(Lockbox codes should always be changed after every showing or weekly if work is being done be contractors.)
Myself, I don`t use combination lock boxes, I use supra e key, which is the most secure.
The combination box should never be used in a home that is occupied.
When publishing code`s it is better to ask the buyer agent (showing agent) to send an email, or a text with their ARMLS ID to receive the code, that way Listing agent has a better record, and the code is not made public.
To answer your question......You`re damn right!, they should never have used it in the first place. What were they thinking, would they have done that to their home and family?
I know you`re mad! Remember, you only got robbed, hopefully know one was hurt.