About 92% of all residential sales involve a licensed real estate professional. Dealing with inexperienced, part time, untrained, unlicensed, emotionally involved, but well intentioned individuals is tough.
In the words of the great American oil well firefighter Red Adair
"If you think it's expensive to hire a professional to do the job, wait until you hire an amateur.â€
Craigslist and Zillow are sites that I do utilize in my business. However, once hired by buyers who call in, 9 times out of 10 they end up looking elsewhere. I recommend your friend to hire a Realtor that can push their home to their network of other Realtors. Listing with a Realtor has many more benefits than most think.
If I can answer any questions or give you guys some advise without obligation, feel free to reach out to me.