"had to all the leg work when problems with the buyer's financing arose. He did not even tell me, I heard it from my other realtor in a different state that I am buying a home with", how would that agent know such information--stop relying on heresay which may or may not be accurate, go right to the source. As to the commission, the question can't really be answered you signed the fee agreement, and for all we know, the agent may be doing much behind the scenes legwork in order to get you to that closing table; also be mindful that your agent may not be getting timely responses from those he/she questions for answers...
Will it be OK with you, if the BUYER OF YOUR HOME decides to not abide by the contract they signed?
They may say..."I've changed my mind, I want to buy your house for $50,000 less than what appears on the contract and close on June 32"?
If that works for you, then you might find the ability to not fulfill the commitment you agreed to in the listing contract you signed. You clearly see that in such an environment, anarchy would reign.
That is why contracts must be honored. Let there be no doubt, there exists an army of attorneys who look for opportunities to enforce executed contracts upon those who go rogue.
It matters not how thin you slice the loaf, there is always two sides.
I would like to hear from the other side.
So sorry to hear you are not being given the service you deserve and are paying for. The managing broker, as others have said, should be brought into this now. Does your listing agreement with this broker state his duties? That might be your talking points with the managing broker, and that you feel that the agent hasn't met the requirements. Best of luck and I do hope you get to closing on time!
I'm sorry to hear about your experience.
Your contract controls how much his Office receives. Unless he's the owner broker, the commission is sent to the office where it is divided. The good news here is that your agent reports to a managing broker who's job it is to supervise, train and if necessary discipline him.
I would encourage you to take your concerns to the managing broker. They may answer your questions, step in and take over, assign someone else or find some other potential solution.
Sorry you're having difficulties. To the best of your ability document what you've requested, when and when/if the agent responded. This will help the managing broker understand your situation better. Best of luck.