Since your question is an issue that frustrates sellers and agents alike, I have been thinking I may implement something new for myself in the future..Instead of waiting on the agent to call back with feedback sometimes days after the showing why not create a feedback form (keep it simple) that they can fill out at the time of the tour? This a standard practice that I implement with my open houses and my agent office tours so it does work and the best part is the agent gets to leave it there with his business card and they are done with it! Make sure it is in a highly visible spot, (kitchen island is where I would put it), so they can't miss it and it may help to place a bowl of leftover halloween candy bars next to it just to make it more enticing..:)

Hello, Sometime it takes time for the agent to get a response from the showing agent. If your agent is not aggressive enough then be assertive with your agent and see if he is too busy to take care of your property then I would let him or her know you may shop around for a better one.

First I would suggest you getting out of your house when agents are showing it. Second, you can tell your agent what you expect him or her to do, and that is to get feedback for you. Sometimes the buyer's agents don't call the sellers agents right away because they sometimes can't get a straight answer from the buyers. I do beleive that you and your agent need to be on the same page and that may require your agent do a simple thing such as send an e-mail requesting feedback, that way your agent has a paper trail of when he asked for the feedback and if it doesn't come in a timely manner, then he or she may resubmit the e-mail or talk to their broker. Clear communication is the key so I would make sure that I sat down with my agent and be sure that we are on the same page as to how to deal with selling my home. Sometimes it is not a match, but I am sure that you would be able to find a realtor that has the same views on business as you do. Good luck and speak your mind. We sometimes don't see what we are doing wrong and it may take someone pointing it out to us (that's how we grow and get better).

As a recent seller. (paid two mortgages for eight (8--count them) months, allow me to give you some unsolicited advice for your peace of mind. Unless they make an offer,it only matters what they think as a consensus--you don't care what opinion each person has on an individual showing basis.
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Amen, this is what I tell all my seller clients. The feedback is, they haven't made an offer.
Drew, don't call the other agents. There is nothing more uncomfortable than having the owner of a house I have shown, go around their agent and call me directly. I am not allowed to interfere with your relationship.

As a listing agent, I have to agree that getting 100% feedback from agents after each showing is challenging sometimes. I also know how important that communication can be to the seller. One thing that has worked for me-when each agent calls to request a showing, I always thank them and then remind them that once they have taken the tour, they can expect a phone call from me to touch base. I have found that making the phone call as close after the showing as possible eliminates confusion they may have after viewing 8 properties and forgotten which one is which. Emailing and fax can be useful, too, but they don't always check it as quickly. Good luck!:)

As a recent seller. (paid two mortgages for eight (8--count them) months, allow me to give you some unsolicited advice for your peace of mind. Unless they make an offer,it only matters what they think as a consensus--you don't care what opinion each person has on an individual showing basis. If a number of people who see the house aren't interested because it's too close to the highway, you can't do anything about it. If a number of people say the bath is dingy or the kitchen is too dark, those are things you can change and you do want feed back about. This type of information you do want from your realtor and should expect--it's their job and you should demand it. It's an offer that is important. Otherwise relax, there is nothing else you can do but wait for an offer and they come when they come.

Hope this is some help to you.
Take a deep breath and best wishes for you..

Better not to call. If this agent answers you this agent will be in violation of code of ethics (direct communication with another agent's client).

Drew - all above is good advice. Also consider when talking with your agent that s/he may well have been trying to reach the showing agent for feedback but has not yet received the courtesy of a response. Providing feedback to the listing agent is not always the highest priority for a showing agent and it can fall through the cracks. Even so, if you are not getting the communication you need, negotiate those commitments with your agent so you are both on the same page.

Hi Drew,

The correct thing to do is inform your agent that you would like feedback on all showings of your home. Whether thru email, telephone or online, there are several methods which can employed to facilitate and expedite the feedback process.

Our lock box system allows for feedback automatically. Look into this.

Awesome name, I'd have to admit.

And what they said. You hired that agent to work for you, now make them work for you!

Ask your agent to subscribe to a program that allows you to receive feedback directly from the showing agent online. It's a wonderful tool that we use here and the sellers love being able to see exactly what the other agent and their clients have said. And it is available to you 24-7. Most times we would prefer that the seller not contact the showing agent because it can cause conflicts with questions and comments the agent may make while you are on the phone and that really would not be illegal since you would have called them.

If your agent cannot get the feeback program ask him to call or email you after each showing.

Ask your agent to subscribe to a program that allows you to receive feedback directly from the showing agent online. It's a wonderful tool that we use here and the sellers love being able to see exactly what the other agent and their clients have said. And it is available to you 24-7. Most times we would prefer that the seller not contact the showing agent because it can cause conflicts with questions and comments the agent may make while you are on the phone and that really would not be illegal since you would have called them.

If your agent cannot get the feeback program ask him to call or email you after each showing.

Drew,

I am in agreement with the majority of those who have already answered this one; you should leave it to your agent to contact any of the showing agents for feedback. As Bill mentioned, speak with your agent about any problems you are having with communication and then to the broker if it persists.

However, as an agent the does a lot of listings, I can tell you that it is often very hard to get feedback from agents who have shown one of my properties. It may take an email and multiple phone calls to get anything back from 50% of agents. From the buyer agents’ perspective, they may show 8-12 homes in a single day, so that they tend to blur together and they may not be willing to provide feedback to all listings.

Good luck with your sale!

Drew,
I would recommend you have a sit down with your agent, and discuss your expectations for feedback, before you contacted the other agent. Communicate with your agent, and let him/her know you expect timely feedback.
Good luck.

Drew,

From an ethical stand point you should leave all customer contacting to the ageny. There are many reasons this is importany including your own safety.

If you have a problem with your agents timing, by all means, be direct and tell him/her what your expectations are. When two people get involved at different time there is the chance of creating confusion and misinformation that becomes counter productive.

Our advice, you entered into an agreement with the agent to work for you.......stay out of the way and let them do what they are trained to do.

By all means you should call and find out how things went. You may want to let him know you would like to be contacted after every showing. The best thing to do is get his email and give him yours as it taks 30 seconds to drop you a quick note and that way you woulod be up to date. If you are allowing him to do unassisted showings, another agency may be doing the showing without him there and he has nothing to report to you as he wasnt there to look out for you. you should check that angle as well. Good luck with your sale Drew.

Drew,

You should always run all your questions through your agent. Just give them a call to let them know this is a priority to you to get a status report on all showings.

Have a great day and good luck. The market seems to be picking up.

Debbie Marable

Hi Drew, it is unfortunate that your agent does not get back to you in a timely manner, or if he does at all as you put it. You really should not be contacted the buyer agent directly. I would confront your agent to let them know that you are not happy with their response time, or possibly get yourself another agent.